Customer Service Manager

Anna Valenzuela Cell: 559-***-****

POBox ****

San Joaquin CA 93660

****.***********@*****.***

Job Objective

I am looking for employment with a company where I can use my skills to expand the company with hard work, perseverance and dedication.

Education

Business Administration

West Hills College

Coalinga, CA 93210 Fall 2016

Earned my Associates Degree in Business Administration

Tranquillity High School

Tranquillity, CA 93668

Graduation Date: June 7, 2012

Work Experience

July 2015-Now

McDonald’s

Firebaugh, CA 93622

559-***-****

Supervisor: Ceci Sanchez

Position: Manager

Responsibilities: Supervise others, customer service, taking charge, take orders, receive and distribute money, expedite, serve, translate, greet, clean, stock. Teach others the importance of customer service such as how to handle complains and how to manage pressure and multitasking on the busiest days.

June 2010-September 2010

Ornelas Financial Services

Supervisor: Jose Ornelas

Position: Secretary

Responsibilities: Make/Answer calls, translate, make appointments, File/Email/ Translate/Fill out paper work.

Skills and Abilities

Bilingual/Bi-literate (Spanish and English)

Basic office skills (filing, answering phones, making copies, faxing, typing)

Technical skills

Software Experience (Excel, Microsoft Word, Microsoft Power Point, Photoshop)

Communication

Supervising other

Multitasking

Organizational skills

Teamwork

Leadership

Sales

Honors and Achievements

Business Degree

Manager

Certified in Microsoft Office Systems

Leader/Trainer at work

Scholarships

Computer Graphics member

ROP President Info Tech member

Contact this candidate