ANABEL GUZMAN **** Solly Avenue Philadelphia, PA *9136
2-67-325-**** ***************@*****.***
To obtain a position that will enable me to utilize my strong organizational skills, computer knowledge, educational background and ability to work well with people. Offer excellent service skills, a “can-do” approach to all tasks and a consistently high level of productivity.
Bank transactions Computer Savvy Resident relations Work orders
Contracts Leasing Marketing Bilingual
(fluent)
Skills
Property Management for Commercial / Residential Properties TEMPORARY POSITION 07-1-17 TO 12/15/ 17
● Established and maintaining high occupancy and retention rates, while developing positive relationships with tenants.
● Investigate and address tenant complaints, disturbances, and lease violations, often responding to tenant needs by coordinating with the maintenance manager to resolve related tenant problems.
● Prepare in-depth statistical and financial reports for property manager and management company.
● Inspected residential property, recommending maintenance, reconditioning, and contracting for vendor
● Participate in routine leasing and administrative duties with leasing agents in a teamwork environment.
Brith Sholom House
Property Manager 01-15-17 to 6-15-17 Charitable (subsidized) housing for seniors
● Maintained rent rolls, collection accounts, and charge-offs using property management ledger system.
● Prepared and filed legal notices for evictions, detailed budget reports, and resident correspondence..
● Responsible for accuracy of all prepared leases for both locations in Northeast Philadelphia.
● Conducted regular market surveys of the area competition
The Addison at English Village Leasing manager 04-15-15 to 5-15-16
● Handled all prospects and followed up with traffic and voice mail and emails thru property management ledger system.
● Prepared leases and resident correspondence..
● Planned our website and marketing plans on the monthly basis
● Handled all agents schedules
● Conducted regular market surveys of the area competition
● Outreach for corporate housing
● Served as community manager for resident events