Jessica Ann Welke-Schaeffer

**** ****** **** ******, ***# 21C

Reston, VA 20191

(P) 540-***-****

Experience

ADMINISTRATIVE ASSISTANT DUNBAR ARMORED 2017- current

Provided administrative and clarical support to the Branch Manager, Operations Manager and general staff.

Screened phone calls and visitors in keeping with the regulations of the branch as a secure facility

Kept track of training schedules and expiration dates for 50+ employees and submitted the necessary paperwork and payments to the DCJS in a timely manner.

Conducted orientation for new employees, making sure they completed all training and paperwork that was required by law.

Submitted billing and payroll requests for the entire branch.

MEMBER SERVICES COORDINATOR DROHAN MANAGEMENT GROUP/IACET 2016

Was the main point of contact for IACET, answering phone, email and LiveChat inquiries with a pleasant voice and helpful attitude.

Compiled the monthly payment reports for the two databases and one online credit card service used by IACET.

Made bi-weekly trips to the bank to deposit check payments on behalf of IACET and promptly bringing the receipts back to submit to the accounting office.

Assisted in the registration process of IACET Workshops, including requesting attendee information and signing up the attendees for an exclusive webinar.

UPLOADING/DATA ENTRY ASSOCIATE ANACOMP, INC. 2014-2016

Uploaded military medical data to an offsite server while maintaining a high level of speed and accuracy with my work.

Was promoted to the Indexing (Data Entry)/Reviewing Department where I reviewed pertinent documentation for clarity and uniformity, while isolating mistakes or misfiles, along with reviewing already initially sorted work.

Was an essential tester for the new in-house database, providing critical feedback on the performance of the new database and noting issues that came up during testing.

Was trained in all parts of process for the military contract, such as Sorting, Scanning, Indexing, Reviewing and Uploading.

Personal Admissions Liason (Contractor) K12/ Randstad Temporary Employment Agency 2014

Assted customers via phone and email, recorded all communications in a timely fashion and collected required compliancy documentation for customer accounts.

Guided customers through the entire application process, start to finish, with a polite and professional manner

Reviewed submitted documents for correctness and clarity.

Administrative Assistant III American College of Radiology 2009-2013

Processed application and posted payments for various radiological accreditation programs

Communicated with applying facilities regarding incomplete information on applications.

Shipped time-sensative materials using a dedicated FedEx account station

Was in charge of ordering office supplies for the entire department, keeping within the alotted budget.

Skills & Abilities

MANAGEMENT

While working at the Grim Reapers mall store-space, I was in charge of two employees that were hired to assist.

SALES

Grimreapers.com was an independently run business that sold all manner of Halloween-themed products, such as costumes and house decorations.

During my time at Wal-Mart, I was involved in the sales of a wide range of electronics, such as TVs, movie players, and video games.

COMMUNICATION

I am capable of speaking clearly and concisely to customers & fellow employees alike.

TECHNOLOGY

FedEx Shipping Manager Intuit Quickbooks

Intuit Quicken Macromedia Dreamweaver

Macromedia Flash Microsoft Access

Microsoft Excel Microsoft Powerpoint

Microsoft Word Microsoft Works

Shearpoint Salesforce

Words Per Minute: 60

Education

ASSOCIATE’S DEGREE IN ARTS AND SCIENCES 2006 STRATFORD UNIVERSITY

Major: Digital Design and Animation

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