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Customer Service Manager

Location:
Washington, DC
Posted:
September 24, 2018

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Resume:

Terri Manning Burton

**** ****** ***

Baltimore, MD 21213

Phone: 443-***-****

ac65py@r.postjobfree.com

Objective

To obtain a challenging position which utilizes my excellent skills and provide an opportunity for professional advancement and growth.

Summary of Qualifications

Highly organized and dedicated professional with a positive attitude

Capable of multi tasking and able to work under pressure in a fast paced environment.

Excellent customer service skills

Tolerant and flexible, adjust to different situations

Effective team member, willing to assist others and take on additional tasks

Self-motivated, initiative, maintains a high level of energy

Work Experience

Vocational Instructor

April 2016 to June 2017

Implement training programs to enhance individuals vocational skills, including implementing goals and behavior support plans.

Guide and counsel students with adjustment and/or academic problems, or special academic interests.

Enforce all administration policies and rules governing students.

Encourage individuals with reading, writing, communication skills and work performance in the community.

Dietary Aide/Server

April 2013 to October 2014

Delivering trays to designated rooms and times

Helping maintain kitchen appliances and equipment

Preparing meals using standards to maintain quality and sanitation

Taking down dining areas and collecting glasses, plates, etc.

Assistant Living Manager

February 2006 to June 2012

Assist with medication administering

Provide light housekeeping and homemaking task

Help with preparing and serving meals

Assist with keeping accurate files for the clients

Record daily care notes

Report any significant client changes to the agency office

Education

09/1988 to 06/1992

Southwestern High School Baltimore, Maryland

09/2007 to 11/2007

Sojourner Douglas College Baltimore, Maryland

03/2012 to 12/2012

Baltimore School of Massage Linthicum, Maryland

05/2017 to 06/2017

Baltimore Allied Health Baltimore, Maryland

Certification:

Phlebotomy

References: Upon request



Contact this candidate