Customer Service Manager
Resume:
Terri Manning Burton
Baltimore, MD 21213
Phone: 443-***-****
*************@*****.***
Objective
To obtain a challenging position which utilizes my excellent skills and provide an opportunity for professional advancement and growth.
Summary of Qualifications
Highly organized and dedicated professional with a positive attitude
Capable of multi tasking and able to work under pressure in a fast paced environment.
Excellent customer service skills
Tolerant and flexible, adjust to different situations
Effective team member, willing to assist others and take on additional tasks
Self-motivated, initiative, maintains a high level of energy
Work Experience
Vocational Instructor
April 2016 to June 2017
Implement training programs to enhance individuals vocational skills, including implementing goals and behavior support plans.
Guide and counsel students with adjustment and/or academic problems, or special academic interests.
Enforce all administration policies and rules governing students.
Encourage individuals with reading, writing, communication skills and work performance in the community.
Dietary Aide/Server
April 2013 to October 2014
Delivering trays to designated rooms and times
Helping maintain kitchen appliances and equipment
Preparing meals using standards to maintain quality and sanitation
Taking down dining areas and collecting glasses, plates, etc.
Assistant Living Manager
February 2006 to June 2012
Assist with medication administering
Provide light housekeeping and homemaking task
Help with preparing and serving meals
Assist with keeping accurate files for the clients
Record daily care notes
Report any significant client changes to the agency office
Education
09/1988 to 06/1992
Southwestern High School Baltimore, Maryland
09/2007 to 11/2007
Sojourner Douglas College Baltimore, Maryland
03/2012 to 12/2012
Baltimore School of Massage Linthicum, Maryland
05/2017 to 06/2017
Baltimore Allied Health Baltimore, Maryland
Certification:
Phlebotomy
References: Upon request
Contact this candidate