A highly resourceful, energetic and Guest relation executive with over three years experience of providing the highest standard of patient-centered administrative support. Possessing a proven ability to deal with all aspects of front office duties and able to handle competing demands professionally and efficiently.
Organization Telerad RxDx Healthcare Pvt.Ltd
Position Front Desk Executive
Duration 22/08/2014 to till date
Organization Cloud Nine Hospitals
Position Guest Relation Executive
Duration 02/07/2012 to 27/07/2013
Organization Manipal Fertility Hospital Bangalore
Position Call center Representative
Duration 16/12/2016 to till date 11/04/2018
Roles and Responsibilities
Responsible for maintaining the smooth running and operation of all front desk activities in
a busy medical practice.
Answering telephone calls and dealing with face to face enquiries.
Dealing with all requests in an efficient and courteous manner.
Scheduling appointments for patients & In charge of the doctor s Appointment.
Accurately collecting information and personal details about patients
Prepare patient and their files before the examination & manage the medical records.
Arranging any necessary follow up appointments for patients.
Handle daily staff scheduling
Administering strategic medical billing, finance, and collections
Ability to prioritize and organize a heavy workload.
General knowledge of office procedures and policies.
Good knowledge of medical terminology.
Ability to quickly file alphabetically and numerically.
Can use Microsoft Office Outlook, Word and Excel confidently.
Fully aware of infection control policies.
Ability to use spreadsheet and email applications.
Aware of the rules and regulations relating to medical documentation.
II PUC in Arts, Maharani Lakshmi Ammanni Pre-University college for Women
BFA in Arts, Maharani Lakshmi Ammanni Pre-University college for Women
NAME : Smitha.S
DATE OF BIRTH : 01-03-1991
MARITAL STATUS : Single
RELIGION : Hindu
NATIONALITY : Indian
LANGUAGES KNOWN : English, Kannada, Hindi, Tulu, Telegu.
HOBBIES : listening music, Art work,Painting
Sandhya HR Manager PH No: 897*******
Nancy operation manager Ph No: 953-***-****
I hereby declare that all the above written particulars are true to the best of my knowledge and belief. If u would give me an opportunity I would be thankful
And I would try my level best and bring my self and team in to a best part in my carrier.
PLACE : Bangalore Yours Faithfully