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Desktop Support Microsoft Office

Location:
Thornhill, Ontario, Canada
Salary:
50,000
Posted:
September 23, 2018

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Resume:

Reza Mohebbi-Far

ac65ho@r.postjobfree.com Desktop Support Specialist 647-***-****

SUMMARY

Excellent in diagnose and troubleshoot problems.

Strong team skills, presentation abilities and issue resolution capabilities, analytical thinker, attention to detail.

Fast learner; able to adapt very quickly.

Organized and able to work well under both time and accuracy pressures.

Highly self-motivated, self-starter, hard-working, dedicated, and having the excellent time management skill.

Strong ability to share knowledge as a result of having teaching experiences.

Having experience in all activities of full life cycle of network.

Proficient in English, Persian, French, Azeri.

Bachelor's degree in Computer Engineering.

TECHNICAL SKILLS

Network:

Design, implement and troubleshoot the wired and wireless Networks, IPphone, IPcamera, and IPtv.

Setting up Server rooms (with Mesh, Star, Hybrid topologies). Subnetting.

1

Operating systems and programs:

Installing, updating and configuring windows XP, 7,8,10 and server 2008R2, 2012, drivers (64and 32 bit) Microsoft Office, Server-client software packages etc.

Computers:

Personal computers (pcs): Assembling, diagnose and troubleshoot errors, Repairing, Driver installing (64 and 32 bit).

Laptops: Troubleshooting, Driver installing.

Printers and scanners:

Install wired, wireless and IP printers.

WORK EXPERIENCE

AADCO auto parts Brampton, ON

Online sale and IT advisor June 2018 to present

Maintenance the network (wired and wireless), computers (Servers, PCs, Laptops, Printers, Scanners).

Upgrade Computers (Hardware and software).

Answer IT questions and teach computer to my colleagues and upgrade their IT knowledge.

Coordinating online sales.

AADCO auto parts Brampton, ON June 2018 to present

Maintenance the network (wired and wireless), computers (Servers, PCs, Laptops, Printers, Scanners).

Upgrade all the system (Hardware and software).

Answer IT questions and teach computer to my colleagues and upgrade their IT knowledge.

2

Coordinating online sales.

Best Buy November 2017 to May

2018

Geek squad specialist

Testing and repairing Laptops, MacBook’s, Desktops.

Wiping data from HDDs and SSDs.

Reinstalling operating systems (Windows, Mac OS) AADCO auto parts Brampton, ON July 2017 to November 2017 Online sale and IT advisor

Maintenance the network (wired and wireless), computers (Servers, PCs, Laptops, Printers, Scanners).

Upgrade all the system (Hardware and software).

Implement online sale and set the eBay and PayPal to develop the online sale.

Answer IT questions and teach computer to my colleagues and upgrade their IT knowledge.

Redesign the website of company.

Mojtama Fani Tehran (MFT) May 2005 - May 2017

Computer Teacher

In the evenings I taught computer

Network

Network Topologies (Bus, Ring, Star, Mesh, Wireless, and hybrid), Network Types (LAN, WAN, MAN, CAN, and PAN), OSI model, TCP/IP, Cabling (RG45, RG11, CAT5, CAT6, and Keystone), Network Testing. Subnetting (IP V4), Protocols

(TCP, UDP, FTP, SMTP, HTTP, HTTPS, POP3),

3

Understanding Computer Servers (DNS, DHCP, PRINT-

Server). Network Troubleshooting Methodology.

Operating systems

Install and configure Windows 7,8,10.

Microsoft Office

Microsoft (Word, Excel, Access)

Andishe Sabze Kharazmi (ASK) April 2010 - June 2016 Computer Service Technician

Solving the customer's computer problems (hardware, software, windows, network, printers, etc.) on the phone.

Eshare Talaee (ET) April 2008 - March 2010

Computer Technician

Maintenance the network (wired and wireless), computers (Servers, PCs, Laptops, Printers, Scanners). Upgrade all the system (Hardware and software). ET was the Exclusive proprietor of advertising in subway and I Implemented IP-TV for them to do the advertising in subway.

Sama Pardis Payetakht (SPP) March 2005 – March

2008

Computer Technician

Install network for company’s office.

Maintenance the network (wired and wireless), computers

(Servers, PCs, Laptops, Printers, Scanners). Upgrade all the system (Hardware and software).

EDUCATION

Bachelor's Degree in Computer Software Engineering Azad 4

University 1995- 2001

CCNA in progress.

MCSA in progress

SKILLS

Excellent in computer troubleshooting, presentation abilities and issue resolution. (10+ years).

5



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