Professional Summary

Skills

Work History

D H

**** ****** ******, *******, ** 48601 • Cell: 616-***-**** • ac65fq@r.postjobfree.com Supervisor, 03/2012 to Current

Firstronic LLC – Grand Rapids, MI

Developed reputation as an efficient service provider with high levels of accuracy. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Maintained cleanliness and presentation of stock room and production floor. Helped drive sales goals and achieve monthly quotas. Participated in physical inventory counts every [time period]. Helped with interviews and hiring.

Handling employee attendance system, PTO time, Corrective actions. Employee development

Staff meetings, Supervisor, meetings, problem solving conflict. Training Leads and Production staff

Pay for Performance

Meeting/beat daily and monthly goals

Resident Aide, 10/2011 to 03/2012

Northview Manor – Grand Rapids, MI

Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients. Tested and recorded blood glucose levels.

Changed sterile dressings.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Cooked appetizing and satisfying meals and snacks. Scheduled and accompanied clients to medical appointments. Education

Housekeeping, 04/2008 to 10/2010

Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI – Birch Run, MI Vacuumed rugs and carpeted areas in offices, lobbies and corridors. Polished glass surfaces and windows.

Washed, cleaned and disinfected water coolers.

Dusted picture frames and wall hangings with a cloth. Removed waste paper and other trash from the premises to designated area. Operated power equipment tools such as backpack vacuums for up to [Number] hours per shift. Changed bed linens and collected soiled linens for cleaning. Disinfected and mopped bathrooms to keep them sanitary and clean. Cleaned walls, windows, shades and curtains.

Returned emptied garbage receptacles to their proper locations. Used chemicals and other cleaning equipment in a proper, safe and responsible manner. Cleaned and changed bedspreads, blankets and mattresses. Verified that all storage areas and carts were clean and organized. Cleaned elevators, glass and planters in public areas such as the lobby, pool and public restrooms. Direct Care Worker, 06/2009 to 03/2012

St Charles Home – Saint Charles, MI

Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. Responded appropriately to the physical, emotional and developmental needs of patients. Tested and recorded blood glucose levels.

Changed sterile dressings.

Obtained information about clients' medical history, drug history, complaints and allergies. Provided pre- and post-operative care.

Assisted patients with bathing, oral hygiene, grooming, feeding and elimination. Helped patients move in and out of beds, baths, wheelchairs and automobiles. Cooked appetizing and satisfying meals and snacks. Scheduled and accompanied clients to medical appointments. Maintained a clean, healthy and safe environment.

Followed safe lifting techniques and individual resident lifting instructions. Answered patient calls for care and feeding.

Documents objective data and routine aspects of patient care. Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients' clothing and bedside tables/equipment. Associate of Arts: Social Worker, N/A

Delta College - University Center, MI

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