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Customer Service Administrative Assistant

Bangor, Pennsylvania, United States
September 23, 2018

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Michelle McGrath *** Messinger Street Bangor, PA *8013 570-***-****


I would like to express my interest in in transferring to a new and challenging position with your company. I have many years of experience in management, office procedures and customer service. I communicate effectively on all professional levels and am a team player. I am confident that willingness to go above and beyond the expected to meet targeted objectives would make me an exceptional contribution to your organization as a dedicated employee.


2005 – 2015 – Robert A. Blum, CPA – Administrative Assistant All aspects of office procedures from simple to complex with no supervision. Customer service and satisfaction. Telephone screening, filing, letter compilation, payroll, quick books, accounting, etc.

2003 – 2005 – Warren County Surrogate Court – Vault Clerk/Typist Please see complete job description on file at Warren County Administration Wayne Dumont Builing. Also available on request.

1985 – 2002 – Tyco Electronics, Inc. (Formerly Area Lighting Research, Inc.) Promoted in 2000 to Master Scheduler/Planner for entire manufacturing group from raw material to completed product.

Promoted in 1998 to Manufacturing Material Control Manager for entire manufacturing group. Planned and purchased all material for production as well as any inside projects that needed to be done to material before production ready. Supervised all stock room personnel and inventories. Reduced a 1.5 million dollar material inventory budget to 1.0 million with no loss in production.

Administrative Assistant to the Vice President of Manufacturing, handling tasks such as, call screening, filing, manufacturing scheduling, amongst all other office duties. Handled all budgeting functions for manufacturing plant with an increase of production profits form 15 million to 18 million.

Purchasing Agent Assistant – Aided purchasing agent in all aspects of office buying and delivery. Data entry, typing and submitting all vendor purchase orders.

Data Entry Clerk – Entered labor time and production quantities.


Continuing education refresher courses each year end in Quick Books, Drake Software, General Accounting and Office Management. Warren County Vo-Tech, 1982-1985, majoring in word processing. Hackettstown High School, 1984 Graduate


MS Word, Access, Excel, Publisher, Print Master, Power Point, Mfg. Pro, Ultra Tax, Quick Books

Experienced in field requiring computer skills for 20+ years

Advanced Excel, MS Work and calculator skills for 20+ years

References and Salary Requirements available upon request.

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