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Customer Service Delivery Driver

Dubai, United Arab Emirates
September 25, 2018

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Arfan Yousaf

Mobile: +971*********


Address: Pakistan


Seeking a position as a pizza delivery driver at Pizza Hut utilizing exceptional driving, navigation and customer service skills in order to maximize the profits and minimize the delivery time.

Work Experience

1) Delivery Boy (Jan, 2016 to Sep, 2016)

Rice Creamery Coffee Shop, Dubai

Kept vehicle clean and ready for trip.

Greeted customers with a smile.

Delivered food and get payment through cash and credit cards.

Followed driving security and protection policies and procedures.

Handled customer problems professionally and in a pleasant manner.

Helped in back of house operations. Performed cleaning and repairs duties as needed.

2) Delivery Supervisor (From, 2011 to 2015)

800 Pizza Restaurants

Supervising a team of twelve drivers.

Responsible for delivering plan, achieving volume, net price, MC plan, and executing action plans to address and achieve targets.

Responsible for working closely with SDO to flex routes to reduce FTE headcount.

Responsible for building the best place to work by effective training and weekly team meetings,

Build capability by engaging as a coach, provide feedback and motivate the team to succeed, and create an inclusive culture.

3) Delivery Boy (From 2008 to 2010)

Empost Courier, Dubai

Collecting and delivering customers consignments safely, securely, punctually and in perfect condition.

Loading and unloading items and parcels into a van.

Transporting products that need urgent delivery.

Obtaining signatures and payments from recipients.

Completing all relevant administrative procedures and paper work.

Examining a vehicle before departing to make a delivery.

Able to deliver by foot, bicycle, scooter, van, or motorcycle.

Recording information, such as items received and delivered and recipients' responses to messages.


1)Dedicated, motivated punctual and self-confident.

2)Comprehensive understanding and working ability within an office environment

3) Ability to handle the work assigned in panic situations and crisis management.

Academic Qualification




Personal Details

Father Name : Muhammad Yousaf

Date of Birth : April 11, 1978

Nationality : Pakistani

N.I.C # : 34603-9905969-9

Passport # : BF6919692

Religion : Islam

Languages : English, Urdu, Punjabi

License No : 1276286

License Expiry : June 26, 2018

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