Customer Service Sales

CURRICULUM VITAE

DAVID EDEM AGBESHIE

MUSSAFAH ABU DHABI, UAE

Mobile: No. +971*********

Email: ****.******@*****.***

APPLYING FOR THE POSITION OF SALES AND MARKETING EXECUTIVE

a

CAREEROBEJECTIVE

I am a professional with a special interest in Sales and Marketing also enjoys solving challenges in my fields of work. I am willing to take full responsibility as a Sales Executive to support workers in my team. I have the ability to work in a team and also organizing and managing company resources successfully.

COMPETENCY SKILLS

SALES AND MARKETING EXECUTIVE

Identifies business opportunities by identifying prospects and evaluating their position in theindustry; researching and analyzing sales options.

Sells products by establishing contact and developing relationships with prospects; recommending solutions.

Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

Cold call to arrange meetings with potential customers to prospect for new business.

Respond to incoming email and phone enquiries.

Make accurate, rapid cost calculations and providing customers with quotations.

Check the quantities of goods on display and in-stock.

PERSONAL SKILLS

Computer literate and good team player.

Able to work under pressure and learn new things quickly.

Excellent in communications and interpersonal skills.

Excellent in organizing and records keeping.

Easily approachable and shows respect to people of different diversities.

ACADEMIC QULIFICATIONS

2005 – 2008 : Higher National Diploma in Marketing.

Cape Coast Polytechnic, Ghana.

2000 – 2003 : West African Secondary Certificate.

(Equivalent to GCSE) Keta Business Senior Secondary

School – Ghana.

EXPERIENCE

2009 – 2011 : G & J Technical Service Limited.

(Sales and Technical Officer)

Attending to incoming and outgoing calls.

Prospecting new clients for the organization.

Handling customer complaint and providing the necessary solutions for their satisfaction.

Embarking on sales activities and ensuring excellent customer service delivery.

Providing technical sales service to its customer.

2011 – 2015 : Checkpoint (Ghana) Limited.

(Sales and Delivery Officer)

Recording of stocks to know the quantities of goods sold out and available.

Ensuring timely delivery of the various cards to its destination.

Distribution of printed cards to the various telecommunication network.

Team management and supervision.

Train, mentoring and coaching of team members.

2015 – Present: Skill Force Security Service, United Arab Emirate, Abu Dhabi.

(Customer Care Officer)

Demonstrating success in building effective customer relationship.

Developing team building programs to ensure effective feedback from customers.

Writing customer service report and general operation manuals.

Handlingcustomercomplaintandprovidingthe necessary solutions for their

satisfaction.

Working with management to create operational policies and procedure onthe

floor regarding customer service.

PERSONAL DETAILS

Nationality : Ghanaian.

Marital Status : Married.

Language Known : English (Fluent).

PASSPORT DETAILS

Passport No : G0724717.

Visa Status : Resident Visa.

DECLARATION

I hereby certify that the above information are true and correct according to the best of my knowledge& My Experience. If selected I assure that I would perform to the best of my abilities, awaiting a positive response.

Contact this candidate