Medical Office
Resume:
SHERYLE KENYON
Durham, NC 27703
OBJECTIVE
To obtain a position that will enable me to use my administrative skills, strong organizational skills, and ability to work well with people skills to continue to be successful within Duke University.
QUALIFICATIONS SUMMARY
Skills:
Organizations Skills
Problem Solving Skills
Verbal and Written Communication Skills
Establishing Priorities
Planning Skills
Excellent Interpersonal Skills
Independent Worker as well as Team Player
Typing 60-70 wpm – Speedwriting
Microsoft Word and WordPerfect
Experience with transcribing dictations
EDUCATION
May 1979 – Treadwell High School, Memphis, Tennessee (High School Diploma)
EXPERIENCE
Duke University Eye Center –Department of Ophthalmology January 2004 – Present
Staff Assistant
Perform administrative tasks for multiple faculty members in the retina and pediatric divisions in Ophthalmology
Calendar Management for multiple ophthalmology faculty
Schedule standing meetings and 1:1 meetings for faculty
Manage faculty travel arrangements
Schedule weekly conferences for faculty
Answer patient phone calls
Communicate with outside medical facilities and offices to ensure patients are scheduled in a timely manner and with the correct provider
Process and mail patient no show letters
Schedule/reschedule patient clinic appointments in EPIC
Work bump list in a timely manner to ensure patients are scheduled appropriately
Contact patients regarding upcoming clinic appointments. Provide patients with need to know information prior to their appointment
Maintain clinic schedules for ophthalmology satellite locations
Assist with chart preparation for the Danville clinic
Ensure new patient notes are received prior to the patients scheduled appointments
Responsible for FMLA and disability paperwork for patients
Fax completed paperwork to the appropriate parties
Schedule surgeries on an as needed basis
Ensure physician away time is entered and tracked properly in qgenda
Submit faculty reimbursements
Provide coverage for other staff assistants when they are out of the office
Reserve conference rooms for the Eye Center faculty and staff
Assist with ordering food/catering requests for ophthalmology meetings
Assist with fellowship interviews
Order office supplies in Buy@Duke
Responsible for the administrative mail room. Ensure mail is routed to the correct mailbox.
Duke Medical Center - Division of Hematology/Oncology February 2003 – June 2003
Medical Secretary
Transcribe letters and other requested documents
Patient phone calls - receive and route messages to the appropriate parties in a timely manner to ensure good patient care
Responsible for mailing and faxing patient notes and forms to various medical offices and law offices
Process transcribed clinic notes to ensure they were delivered to the appropriate referring physicians
Ensure medical records received referring physician notes
Ordered office supplies and maintain the inventory of supplies
Organize and maintain patient charts
Stafco Temp Agency February 1997 – June 1997
Duke temp agency – worked in various departments throughout Duke performing administrative and clinical services.
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