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Medical Office

Durham, NC
September 25, 2018

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*** **** ****** 919-***-****

Durham, NC 27703


To obtain a position that will enable me to use my administrative skills, strong organizational skills, and ability to work well with people skills to continue to be successful within Duke University.



Organizations Skills

Problem Solving Skills

Verbal and Written Communication Skills

Establishing Priorities

Planning Skills

Excellent Interpersonal Skills

Independent Worker as well as Team Player

Typing 60-70 wpm – Speedwriting

Microsoft Word and WordPerfect

Experience with transcribing dictations


May 1979 – Treadwell High School, Memphis, Tennessee (High School Diploma)


Duke University Eye Center –Department of Ophthalmology January 2004 – Present

Staff Assistant

Perform administrative tasks for multiple faculty members in the retina and pediatric divisions in Ophthalmology

Calendar Management for multiple ophthalmology faculty

Schedule standing meetings and 1:1 meetings for faculty

Manage faculty travel arrangements

Schedule weekly conferences for faculty

Answer patient phone calls

Communicate with outside medical facilities and offices to ensure patients are scheduled in a timely manner and with the correct provider

Process and mail patient no show letters

Schedule/reschedule patient clinic appointments in EPIC

Work bump list in a timely manner to ensure patients are scheduled appropriately

Contact patients regarding upcoming clinic appointments. Provide patients with need to know information prior to their appointment

Maintain clinic schedules for ophthalmology satellite locations

Assist with chart preparation for the Danville clinic

Ensure new patient notes are received prior to the patients scheduled appointments

Responsible for FMLA and disability paperwork for patients

Fax completed paperwork to the appropriate parties

Schedule surgeries on an as needed basis

Ensure physician away time is entered and tracked properly in qgenda

Submit faculty reimbursements

Provide coverage for other staff assistants when they are out of the office

Reserve conference rooms for the Eye Center faculty and staff

Assist with ordering food/catering requests for ophthalmology meetings

Assist with fellowship interviews

Order office supplies in Buy@Duke

Responsible for the administrative mail room. Ensure mail is routed to the correct mailbox.

Duke Medical Center - Division of Hematology/Oncology February 2003 – June 2003

Medical Secretary

Transcribe letters and other requested documents

Patient phone calls - receive and route messages to the appropriate parties in a timely manner to ensure good patient care

Responsible for mailing and faxing patient notes and forms to various medical offices and law offices

Process transcribed clinic notes to ensure they were delivered to the appropriate referring physicians

Ensure medical records received referring physician notes

Ordered office supplies and maintain the inventory of supplies

Organize and maintain patient charts

Stafco Temp Agency February 1997 – June 1997

Duke temp agency – worked in various departments throughout Duke performing administrative and clinical services.

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