RESUME

Sowmya Chetlapalli

**** ******** ** **

Lacey, Washington – 98516

Phone: 360-***-****

Email: ac650x@r.postjobfree.com

Educational Qualifications

● Bachelor of Commerce from Osmania University India

● Master of Marketing Management (Distance) from Pondicherry University India

Certifications

●Certified Software professional from NIIT (National Institute of Information Technology), India.

Software Skills

●MS Word, Google Sheets, Power Point, MS Excel, Social Media, Outlook etc.

Work Experience

Worked as a Telemarketing Executive which dealt with Home loans, Insurance Policies, Credit and Debit cards at Crux Management Services (India) for 4 years. (2006-2011). It is a Consultancy firm which provided Human Resources/ IT Resources to Tata Consultancy, Wipro, Tech Mahindra etc. It also had Sales and Marketing Team. Has also little experience as an Office Assistant.

Nature of Work:

●Making cold calls and receiving calls to/from potential customers.

●Supporting Customers through Chat and Calls.

●Follow up the customers with leads regarding Insurance and Home loans.

●Maintaining day to day reports.

●Coordinating with other units.

●Maintaining and updating the same on Database.(worked on Compass 360).

●Preparing Documentation .

●Handling correspondence.

●Sending mails and responding to the mails.

As a person I have good communication skills, I always had to work within a deadline. I determine the time taken to finish the work based on my understanding of the requirements. I always finish my projects on time. I enjoy working in a team environment and also like to take up challenges with minimum guidance. I’m a Quick Learner.

Personal Details

Name: Sowmya Chetlapalli

Marital Status: Married

Phone no: 360-***-****

Languages known: English, Hindi & Telugu

Hobbies: Internet

Name: ch.sowmya

Date: