Customer Executive
Resume:
R.ARAVINDH RAM
**e Subbiah street,
Mukkudal,
Tirunelveli-627 601
Mobile No
E-mail Id
: arindram944
@gmail.com
Objective:
Utilizing my skills for the growth and development of the company and wish to be a part of the organization’s success.
Education Qualification:
Qualification
School/College
Board/University
Year of
% of
Passing
Marks
B.Tech I.T
Infant Jesus College
2016
70%
of Engineering,
Anna University
Tuticorin.
Merit Matriculation
H.S.C.,
Higher Secondary
State Board
2012
75%
School
Ambasamudram
Deepa Matriculation
S.S.L.C
Higher Secondary
Matriculation Board
2010
85%
School
Mukkudal
Technical Skills:
Operating System : Red hat Linux, Windows XP,7,8,10.
Virtual Machine : VMware.
Languages : C, C++, Java (Basics).
Web Technologies : HTML.
Designing Tools : Photoshop.
Course Undertaken:
Course title
: RHCSA & RHCE
Duration
: 3 month
Institution
: Pragathi Technologies
Location
: Bangalore
Course title
: VMware
Duration
: 2 month
Institution
: Pragathi Technologies
Location
: Bangalore
Work Experience
From : 25 Nov 2016 to Till date..
Company : HGS Private Ltd
Position : Tech Support Executive
Location : Bangalore
Roles and responsibilities :
• Working with customers to identify device problems and advising on the solution
• Logging and keeping records of customer queries
• Analyzing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers can try to fix problems themselves
• Raising ticket for field engineers to visit customer’s location if the problem is more serious
• Testing and fixing faulty settings in devices.
Extra Curricular Activities:
Plays volleyball, kabhadi.
Bike Riding
Member of school kabhadi and volleyball team.
Strength:
Ability to present and communicate well
Interested in updating knowledge through continuous learning
Can inspire people, Motivate and produce success as a team effort
Can come up with quick and creative solutions in a crisis situation
Personal Details:
Name
: R.Aravindh Ram
Father’s Name
: R.Ramesh
Mother’s Name
: R.Arunadevi
Date of Birth
: 15-07-1995
Sex
: Male
Marital Status
: Single
Nationality
: Indian
Languages Known
: Tamil(R/W/S/U) & English(R/W/S/U)
Declaration:
I hereby confirm that the information given above is true to the best of my knowledge and belief.
Here by
Place: Tirunelveli
R.ARAVINDH RAM
Contact this candidate