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Customer Executive

Location:
Bangalore, Karnataka, India
Posted:
September 22, 2018

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Resume:

R.ARAVINDH RAM

**e Subbiah street,

Mukkudal,

Tirunelveli-627 601

Mobile No

E-mail Id

: +91-720*******

: arindram944

@gmail.com

Objective:

Utilizing my skills for the growth and development of the company and wish to be a part of the organization’s success.

Education Qualification:

Qualification

School/College

Board/University

Year of

% of

Passing

Marks

B.Tech I.T

Infant Jesus College

2016

70%

of Engineering,

Anna University

Tuticorin.

Merit Matriculation

H.S.C.,

Higher Secondary

State Board

2012

75%

School

Ambasamudram

Deepa Matriculation

S.S.L.C

Higher Secondary

Matriculation Board

2010

85%

School

Mukkudal

Technical Skills:

Operating System : Red hat Linux, Windows XP,7,8,10.

Virtual Machine : VMware.

Languages : C, C++, Java (Basics).

Web Technologies : HTML.

Designing Tools : Photoshop.

Course Undertaken:

Course title

: RHCSA & RHCE

Duration

: 3 month

Institution

: Pragathi Technologies

Location

: Bangalore

Course title

: VMware

Duration

: 2 month

Institution

: Pragathi Technologies

Location

: Bangalore

Work Experience

From : 25 Nov 2016 to Till date..

Company : HGS Private Ltd

Position : Tech Support Executive

Location : Bangalore

Roles and responsibilities :

• Working with customers to identify device problems and advising on the solution

• Logging and keeping records of customer queries

• Analyzing call logs so you can spot common trends and underlying problems

• Updating self-help documents so customers can try to fix problems themselves

• Raising ticket for field engineers to visit customer’s location if the problem is more serious

• Testing and fixing faulty settings in devices.

Extra Curricular Activities:

Plays volleyball, kabhadi.

Bike Riding

Member of school kabhadi and volleyball team.

Strength:

Ability to present and communicate well

Interested in updating knowledge through continuous learning

Can inspire people, Motivate and produce success as a team effort

Can come up with quick and creative solutions in a crisis situation

Personal Details:

Name

: R.Aravindh Ram

Father’s Name

: R.Ramesh

Mother’s Name

: R.Arunadevi

Date of Birth

: 15-07-1995

Sex

: Male

Marital Status

: Single

Nationality

: Indian

Languages Known

: Tamil(R/W/S/U) & English(R/W/S/U)

Declaration:

I hereby confirm that the information given above is true to the best of my knowledge and belief.

Here by

Place: Tirunelveli

R.ARAVINDH RAM



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