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Customer Service Manager

Orlando, FL
September 21, 2018

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***** ******** ****** **** 813-***-****

Wimauma, FL 33598

Objective: An administrative position with a dynamic organization where I can utilize thirty years of

continuous training and proven experience at all levels of office management.

Experience: National Gypsum Co. Jan. 2007 – Present Gibsonton, FL

Senior Cost Clerk

Payroll edit and entry for 70-80 employees using Workforce timeclock program, complete related reports, track absenteeism, enter new employees into UItipro HR system.

Purchase and receive raw materials using SAP program, track materials for delivery by deadlines.

Some experience with SAP sub-program, Transportation Management.

Inventory control via cycle counts and Reorder Point tracking.

Accounts Payable, match invoices to purchase orders, work with vendor to settle disputes.

Close out and compile month end reports, verify ending balances.

Order office and safety supplies.

Verify production entry into Midas prior to sales by Customer Service.

Track costs of Capital Projects, close out when notified job/purchases are complete.

Provide support and assistance to supervisory staff.

Telephone and walk-in reception.

Farm Op/Lipman Farms Jan. 2002 – Dec. 2006 Duette, FL

Office Manager

Payroll edit and entry for 150 employees (production), 1000 employees (harvest) using industry software.

Compile and balance weekly payroll reporting spreadsheets.

Register and train all new employees within guidelines set down by HR for determining legal eligibility for employment.

Compile farm report spreadsheets for production and harvest seasons – i.e.: land prep, planting, harvest yields, and post-harvest cleanup.

Maintain seasonal records for cost-accounting.

Update and maintain land records as fields are GPS mapped.

Update and maintain documentation of Food Safety program.

Process and code all vendor invoices with General Ledge accounts prior to submittal to Accounts Payable department.

Provide support and assistance to supervisory staff.

Training & Programming SAP (subs Transportation Management, Reorder Point)

Education: Ultipro





1984 Erwin Vocational Technical Center, Tampa, FL

Data Processing Certification

1983 Plant City High School, Plant City, FL

High School Diploma

Susan Taylor

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