**** * ******* ***** ******, Austin Texas 78723
Objective: To seek out a challenging, positive position in which my skills will be utilized to benefit the organization, offer the opportunity to expand administrative skills, knowledge and afford advancement potential.
Neubus Inc. Scanner/Prepped/Imaging Clerk 06/2016-09/2016
Processed confidential documents per Government/State agencies for imaging/scanning/data entry. Correct any errors. Created files, data entry, and prepped documents for scanning, scanned files. Maintained daily logs per boxes scanned. Processed on a timely manner meeting deadlines.
FirstCare- Austin Texas Medical Claims Analyst/Mailroom Clerk 03/2012-05/2015
Processed mailroom workflow activities with both incoming & outgoing mail. Distributed daily incoming mail. Opened, date stamped, sorted incoming claims according to sorting procedures. Prepared, counted, batched claims for manual entry and scanning. Scanned paper claims. Distributed batch claims, incoming mail, incoming faxes and internal correspondence. Maintain paper claim filing system. Retrieved claim copies as requested. Filed, faxed and made copies as necessary. Maintain electronic inventory logs, compliance with inventory control procedures and inventory turnaround procedures. Knowledge of government agency and insurance company programs. Extensive knowledge of CPT, ICD-9, HCPCS and UB04. Familiar with Health care insurance and medical coding. Strong oral and written communication skills. Familiar with billing and payment guidelines. Proficient in Microsoft Office (Excel, Word, Outlook) and relational databases. Processed Reports, monthly logs, daily logs per daily production. Re-Entry of Medical Claims HCPCS/UB04/Medicaid/Chip per request. Research and data entry per missing data on Medical Claims per suppliers/members ID#.
TRC Staffing-Austin Texas Data Entry Clerk 07/2011-01/08/2012
Strong organizational and communication skills, document imaging/ scanning, experience creating electronic copies of documents (scanning), experience with MS Office, MS-Word, Excel, data entry skills, processed incoming and outgoing mail, stamped postage for outgoing mail, processed confidential Medical Lab results into company website in a timely manner for numerous Hospitals, Labs and Clinics. Processed 1st data/ 2nd data for accurate data entry, Pre K’s, copy, filing, organize filing cabinets, boxed files for storage, make labels for folders, emailed request with labs for missing data, made outgoing call for missing data and basic clerical duties.
Express Personnel Receptionist 05/2011-06/2011
Greeted visitors, answered incoming calls, routed calls to proper individuals. Open incoming mail, Multi-phone lines, filing and basic clerical duties.
Pearson Education-Austin Texas Imaging/Editing Clerk 04/2011-05/2011
Processed TAKS test for Texas, California, Mississippi, Arizona, etc., for Elementary, Middle School, High School, and College, edit test on image for correct scores on a timely manner. Confidentiality a must. Pulled documents, scanned and saved information on company website. Meet deadlines over and beyond requested dates. 10-key and data entry.
Internal Revenue Service - Austin, Texas Extraction Processor 03/2011-04/2011
Extraction/Bulk incoming mail for IRS. Sorted 1040's, incoming payment receipts/checks/money for income tax processing procedures. Security clearance approval/ confidential documents, personal information.
Staffmark - Austin, Texas UPS Innovation Mailroom Scanner/Sorter Processor 12/2010-03/2011
Processed incoming mail for mail out. Scanned, weighed, labeled, Priority, Fed Ex, Flat and Bulk, and zip code look up from Internet for outgoing mail on a timely manner. 10-key, scanning and labeling while processing on an ongoing belt, multi-task.
Peak Performers-Austin Texas Administrative/Clerical 02/2008-11/04/2010 Performed administrative/clerical duties, 10-Key Calculator, filing, copying, answering multi-phone lines, directing to proper individuals, PC knowledge, Microsoft Word, Microsoft Office, Microsoft Outlook, Excel, Power Point, distributed incoming and outgoing mail, organized packets for meetings and mail outs, organized filing systems and work areas, handle client’s worker’s compensation injury reports, daily processed and finalized claims using Agency’s website Avatar, accessed any and all issues across campus, including emergency work order’s, handled incoming staff questions and phone calls, processed fire drills and quarterly reports, MSDS research for updates for residential/office manuals, processed correspondence, reports, manuals, records and other related forms.
Maximus-Austin Texas Program Tech 08/2007-02/2008
Retrieve documents and data from authorized, designated data base, performed confidential routine task, enter new data, validation, corrections, updates to existing information, documentation of findings in multiple eligibility and tracking systems. Follow extensive instructions and department procedures on a timely and accurate manner. Scheduled eligibility client’s with appointments to appropriate State office. Meet individual, unit performance goals, as defined by management. Review and analyze discrepancies in data received, requests clarification and effectively raise queries to the team supervisor to resolve uncertainties and questions that arise from executing the task.
Goodwill Temporary’s- Austin Texas Administrative Tech 09/1998-08/2007
Performed Administrative/Clerical duties, Microsoft Word, Excel, GroupWise, filing, copying, scanning, multi-phone lines, process incoming and outgoing mail, data entry and 10-key.
Texas Department of Disability for Social Security-Austin Texas DST 06/1998-05/2003
Processed Disability claims for Disability Examiners. QA of all case files for accuracy and follow department policy procedures in determination process. Consultation with examiners, case managers and technicians, resolve issues regarding Medical decisions. Prepared Medical records to doctors, clinics and hospitals. Extensive communication with public, clients and legal representatives. Process incoming and outgoing mail. Filed confidential information on disability claims. Copied documents, typed labels for outgoing mail. Distribute mail to proper Examiners.
Banks High School-Birmingham Alabama 1979-1982
GED-Austin Texas Austin Community College 1987
RDA-Austin Texas Computer Training 1993
Microsoft Word, Excel, Power Point, Foiling, Access, Lotus 1,2, and 3
Everest Institute-Austin Texas Medical Administrative Assistant 2009-2010
Vital Signs, CPR, Coding: CPT, ICD-9, HCPCS, DRG’s, Appointment Scheduling, Medical Terminology, Insurance Programs: HMOs, PPOs, IPA/IPOs, Worker’s Compensation plans, TRICARE, CHAMPVA, Blue Plans, Medicare/Medicaid, Medisoft Advance Patient Accounting and administrative duties, filing, charting, typing, telephone and receptionist techniques. C