Peoria, AZ *****
To obtain a positive, successful leadership position using my management and sales experience, people skills, and computer background to the fullest potential.
1996-2000 University of Notre Dame Notre Dame, IN
Bachelor of Arts, Computer Applications
Bachelor of Arts, Sociology
2017-Present Grand Canyon University Phoenix, AZ
Master of Business Administration
3/2018 - Present EPG Source, LLC. Scottsdale, AZ
Regional Sales Manager
Responsible for the sustained growth and development of a four-state territory including AZ, NM, UT, CO.
Created a pipeline with $4 millon + in eight months with EPG Source.
Closed $300,000 in new business to date.
Responsible for continuous reporting through our company CRM software.
5/2017-3/2018 CTC Services, LLC. Phoenix, AZ
Vice President of Operations
Responsible for managing all Janitorial Operations in the Arizona Market including our Tucson Branch.
Responsible for Client Relations and Retention.
Responsible for the review and timely execution of service RFP’s and ITB’s.
Instrumental in all new business start-ups, so as to facilitate a healthy transition.
Responsible for budgets, P&L, and overall growth of CTC’s Janitorial Division.
1/2009-5/2017 Marsden West, LLC. Phoenix, AZ
Director of Operations
Manage and operate the special service division in the Arizona Market.
Responsible for managing employees, including management of labor hours for job profitability.
Responsible for the sustained growth of my division. This is done through cold calling prospects outside our current customer base and rationalized by my sales goals.
Work side by side with sales team members to help them effectively bid special service projects.
Responsible for Fleet Management, including registration, maintenance, and safety inspections.
5/2007–11/2008 J.D.D. Enterprises Scottsdale, AZ
Managed and operated an Avis rental agency in the Arizona market.
Increased store revenue $75,000 in less than 18 months.
Improved monthly coverage and benefits sales by over 8%.
Responsible for managing employees, payroll, and rental accounts.
Provided excellent customer service daily to new and returning clients.
Proficient in but not limited to the following programs; MS Excel, Access, Power Point and Word.
Knowledgeable in the use and execution of Quickbooks Pro.
12/2006-5/2007 Polar Ice Entertainment Peoria, AZ
Director of Ice Hockey
Increased kids and adult hockey league revenue by 20% in less than a year.
Created and managed rink’s successful women’s hockey program.
Implemented coaching programs that improved student abilities and techniques to advance to the next level.
Managed daily rink operations, hockey league and referee scheduling.
2000-2009 Summers Robby Glantz Skating Intl U.S.
Coached youths and adults ages 6-30 years old skating techniques specific to hockey.
Provided evaluations during the week to keep students on an improvement plan.
Promoted from Instructor of small groups to Head Instructor of large groups, running the entire camp.
Division I, NCAA Collegiate Athlete & Professional Ice Hockey Player
2005-2007, ECHL, Phoenix Roadrunners, Team Captain
2004-2005, UHL, Quad City Mallards, Assistant Team Captain
2003-2004, AHL, Bridgeport Sound Tigers, New York Islanders
2000-2004, ECHL, Roanoke Express, Assistant Team Captain 2002-2004
1996-2000, University of Notre Dame Hockey Team, NCAA D-I
USA Hockey Level 4 Certified High School Hockey Coach
2008-Present, Notre Dame Preparatory Head Ice Hockey Coach
2010, 2011 Arizona High School Hockey State Champions