PATRICK J. HARTNETT

**** ********** ****

Indian Land, SC 29707

Cell: 315-***-****

Email: ac64ri@r.postjobfree.com

EDUCATION

Siena College, Loudonville, NY- Bachelors of Business Administration (BBA) major in Accounting.

CMMI course certificate

FDA Quality Assurance Seminars and certifications

AAMI Verification and Validation Seminars and certifications

Quality Assurance Institute – C.S.T.E. Certified Software Test Engineer

Continua Health Alliance (medical device interoperability) – Test Workgroup 2007 - 2008

Professional Profile Summary

Department Manager (Accounting and Systems) – Accounting and Systems Department Head for a Community Development Non Profit and Hospital responsible for Accounting, Payroll, Accounts Payable, Accounts Receivable, Investment Portfolios, Cash Management, Reimbursement and Budget Planning and Management. Along with the management of the day to day planning and operational systems, in both cases I was instrumental in the Purchase, Implementation, Training and Deployment of state of the art ERP systems during my tenures.

Requirements Analyst – Gathering requirements, generating SDLC requirements documents and maintaining requirements traceability from gathering to final validation.

Functional and IT Senior Business Analyst Requirements Analyst – Gathering requirements, generating SDLC requirements documents and maintaining requirements traceability from gathering to final validation.

Quality Assurance Engineer and Test/Validation Manager – was successfully building a validation group for a Medical Device manufacturer. This included mechanical, electrical and software labs that conformed to IEEE and FDA regulations for validation testing and processes. Designed the software validation processes used to validate all aspects of device firmware, software, communication and network requirements. Successfully introduced the Standard Operation Procedures (SOPs) necessary to successfully test, validate and deploy the electrical, mechanical, software and network requirements contained in new products.

Systems Analyst – successfully wrote specifications and managed programmer resource pools. Managed program releases, engineering, baseline and production code and systems. Successfully managed deployment of multiple ERP and other systems in the Hospital, Utility, Financial and Communications industries.

SDLC Methodologies

Waterfall (DeMarco Structured Methodology)

Rapid Application Development

Interative (IBM Rational Unified Process)

Agile (Oracle AIM and OUM)

Automated Tool Suites (requirements, development, testing, defect tracking and reporting modules):

Team Found Server (TFS) and Microsoft Test Manager

Rational Tool Suite (Rational Rose, ClearQuest, Clearcase, Functional Tester)

Quality Center, QTP and HP Sprinter

Knowledgeware CASE tool

Microsoft SharePoint (Design Sites and Subsites and Administer)

Microsoft Office - Excel, Word, PowerPoint, Visio, Microsoft Project

Applications and ERP Systems

Oracle Financial, Customer Experience, Manufacturing and Distribution Healthcare Technologies remanufacturer and maintenance

SAP - Human Resources, Contracting, Manufacturing and Distribution Medical Devices

ServiceNow/Nuvolo - Work Order and Inventory Management

Whittaker Medical Healthcare Hospital (ADT, OP Reg,, billing, collections, scheduling, medical records).

American Healthware/Seimens American Eagle 2000i Healthcare Hospital (ADT, OP Reg,, billing, collections, scheduling, medical records).

IBM CIMS Utility System (CIM, Billing and Inventory)

Moscom Communications home grown CIM, Billing and Switching system

TOPPS – Insurance CIMS and Claims Systems

Relational Databases/Data Formats/SQL Tools

IBM DB2, DBASE I - IV

Progress Database

Access Database

Oracle Financial, Customer Experience, Manufacturing and Distribution SAP Manufacturing and Distribution Medical Devices

SQL Server

Data Formats - XML, HL7, Comma,Tab etc. deliminated, Text, HEX, etc.

Quality Center tool - SQL/DQL (DQL Builder)

Script Languages – SQL, TSQL, DOS Commands and .bat files, etc.

SQL Tools - TSO/Query Manager/Spooky, SQL Server Manager Studio (SSMS)

Various other proprietary Relational Database and editors to complete DBA functions and BI reporting generation.

Work Experience

08/14 – Present Senior IT Business Analyst (Aramark) -

Test Coordinator, Business Analyst and Quality Test Manager

As a Senior IT Business Analyst, my role includes the responsibilities of a Test Coordinator, Business Analyst and Quality Test Manager. I work closely with end users as a Business and Quality Analyst, providing support for requirements gathering and testing (unit, system and UAT). Activities included identify business needs, cost and benefits analysis, deployment planning and implementation and training. I prepare testing scripts and materials. Planned and executed unit, system and integrated testing tasks. I logged, tracked and resolved issues/defects related to bugs (code fixes and modifications) and change requests (enhancements and design modifications). I managed and/or attended weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. I directed and participated in assigned project level tasks and activities to build team cohesiveness and project focus. I provided expertise and experience to the development of activation and deployment plans, application activation tasks and test/production environment readiness for implementation and post implementation phases. I worked with training team to develop application specific training curriculums and materials. I also developed, supported and maintained documentation and procedures as needed to provide training to end users.

(8/14 – 11/15) – Senior IT Business Analyst (The Judge Group) for Aramark Healthcare Technologies Group - Served as Test Manager supporting Functional and UAT testing for user applications. Provided supported as Business Analyst identifying and managing requirements. As a Consultant provided “white paper” support for the evaluation of Requirements Gathering and overall SDLC processing as it relates to Requirements and Testing.

Projects and Companies:

11/13 – 11/14 Contractor and Consultant -

Test Coordinator, Business Analyst and Quality Test Manager

As a consultant and contractor I spent the last year plus serving as a Business and Quality analyst, supporting systems in the healthcare and Banking industry. I worked closely with end users to as a business and Quality Analyst providing support for requirments gathering and testing (unit, system and UAT).identify business needs and the cost and benefits of implementing efficient and effective computing solutions. I contributed to the preparation of testing scripts and materials and performed unit, system and integrated testing tasks. I logged, tracked and resolved issues related to bugs (code fixes and modifications) and change requests (enhancements and design modifications). I managed and/or attended weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. I directed and participated in assigned project level tasks and activities to build team cohesiveness and project focus. I provided expertise and experience to the development of activation and deployment plans, application activation tasks and test/production environment readiness for implementation and post implementation phases. I worked with training team to develop application specific training curriculums and materials. I also developed, supported and maintained documentation and procedures as needed to provide training to end users.

Projects and Companies:

(8/14 – 11/15) – Test Manager (The Judge Group) for Aramark Medical Technologies Group - Served as Test Manager supporting Functional and UAT testing for user applications. Provided supported as Business Analyst identifying and managing requirements. As a Consultant provided “white paper” support for the evalutation of Requirements Gathering and overall SDLC processing as it relates to Requirements and Testing.

(4/14 – 7/14) – Test Coordinator (Signature Group) for Ally Bank.Spherion, Inc., - Served as Test Coordinator for various IT conversion and new product development.

(11/13 – 12/13) – Test Coordinator (TeKSystems) for Novant Health Group. Served as Test Coordinator for various ERP (EPIC systems) conversion and new product development.

9/03 – 11/13 Welch Allyn, Inc., (A medical device and application manufacturer), Skaneateles Falls, NY

System Test and Technology Manager (Business and Quality Analyst)

As a working manager for the System Test and Technology group I served as a business analyst supporting medical device and EMR connectivity solutions. Device products included high and low acuity spot and monitoring devices, ECG monitoring devices and Acuity monitoring devices. EMR connectivity solutions included Welch Allyn EMR and third party EMRs. EMR connectivity included HL7 ADT and clinical test results message types.

I supported all project team members with application and integrated systems knowledge. I served as a primary resource dedicated to designing, building, testing and activating the application UI and database solution as an integrated product. I contributed to the strategic and tactical planning of test coverage relative to customer environments and variability. I supported the building and maintenance of customer test and production environments. I contributed to the preparation of testing scripts and materials and performed system and integrated testing tasks. I logged, tracked and resolved issues related to bugs (code fixes and modifications) and change requests (enhancements and design modifications). I managed and/or attended weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. I directed and participated in assigned project level tasks and activities to build team cohesiveness and project focus. I provided expertise and experience to the development of activation and deployment plans, application activation tasks and test/production environment readiness of integrated product solutions. I worked with Global Field and Service engineers training teams to develop deployment and application specific training curriculums and materials. I provided expertise and experience supporting the development of deployment plans, application activation tasks and production environment readiness, both pre and post go-live.

12/91 – 3/03 Contractor and Consultant -

Lead Business Analyst and Lead Quality Test Engineer

As a consultant and contractor I spent 12 years serving as a Business and Quality analyst, supporting systems in the healthcare (inpatient and outpatient patient accounting, patient billing, clinical scheduling, ADT and Registration), utility/energy, financial/insurance and manufacturing (healthcare devices) industries. I worked closely with end users to identify business needs and the cost and benefits of implementing efficient and effective computing solutions. I supported and produced new project development documentation for system analysis, planning and preparation. Analyzed user processes (workflows and data flows) to ensure proper system configuration. I documented and maintained system design and build documentation. I supported all project team members with application and information systems knowledge. I served as the primary resource dedicated to designing, building, testing and activating the application UI and database. I contributed to the preparation of testing scripts and materials and performed unit, system and integrated testing tasks. I logged, tracked and resolved issues related to bugs (code fixes and modifications) and change requests (enhancements and design modifications). I managed and/or attended weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. I directed and participated in assigned project level tasks and activities to build team cohesiveness and project focus. I provided expertise and experience to the development of activation and deployment plans, application activation tasks and test/production environment readiness for implementation and post implementation phases. I worked with training team to develop application specific training curriculums and materials. I also developed, supported and maintained documentation and procedures as needed to provide training to end users.

Projects and Companies:

(1/98 – 3/03) - Lead Business Analyst/Lead Quality Analyst, Spherion Inc. (at AXA Financial Group, formerly, The MONY Group Life Insurance Co.), web application, SAP interface support, pension systems)

(1/98 – 3/03) - Spherion, Inc., - Corporate Consultant, Spherion Home Office - Training and Solution Identification Process Resource Group

(12/95 – 1/98) – Lead Business Analyst, Comforce Computer Systems, Inc.

Rochester Gas and Electric (RG&E, a gas and electric utility company), Rochester, NY – Customer Information System (CIS) Project (2/97 – 1/98)

Eastman Kodak, Digital Science Division – Advanced Imaging Systems Dept., Rochester, NY - HDX Project and Digital Science 8650 PS Windows NT Printer Driver Project (9/96 -2/97)

Moscom Corporation, (an ISO 9000 Certified Communications Company), Fairport, NY – Global Veribill Billing System Project (6/96 – 9/96)

Equifax Analytical Services, Rochester, NY – SEI Process Improvement Project (5/96 – 6/96)

Eastman Kodak, Digital Science Division - Advanced Imaging Systems Dept., Rochester, NY -Digital Science 8600 PS Windows Printer Driver Project ( 12/95 – 5/96)

(4/95 – 1/96) - Lead Business Analyst/Lead System Test Analyst, Interim Technologies Professionals, Inc. (at Carrier Transicold, Inc.,warranty system)

(1/95 – 4/95) - Lead Business Analyst/Quality Analyst, Comforce Computer Systems, Inc. (at Agway, Inc., configuration management system)

(11/94 – 1/95) – Systems Analyst, Independent Contractor (at Fays Drugs, Inc., third party billing system)

(12/91 – 11/94) – Lead Business Analyst/Quality Analyst, CIBER, Inc. (at Niagara Mohawk Power Corporation Inc., customer information system)

6/89 – 7/91 CIS, Corporation, Syracuse, Inc.

Senior Systems Analyst

As a Systems Analyst I worked closely with end users to identify business needs and the cost and benefits of efficiencies gained from implementing computer solutions. Generated and presented cost benefits analysis to upper management to gain funding approvals. I provided support for existing and new project development including system analysis, planning and preparation. I developed and maintained models and documents. I maintained all required system design and build documentation according to the SDLC methodology and process. Supported build and release version control and change management. Contributed to preparation of testing scripts and materials and performs unit, system and integrated tasks. I developed, supported and maintained documentation and procedures to provide training to end users. I coordinated weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. Provided expertise and experience to the development of deployment plans, application activation tasks and production environment readiness pre and post go-live.

2/85 - 6/89 American Healthware/Siemens (HIS Solutions for Hospitals), Brooklyn, NY

Senior Informatics Consultant

I served as Informatics Consultant for the HIS system Eagle 2000. This included the primary on-site technical and user contact during the installation process. This included anything from the technical integration of Billing Systems, Patient Accounting, Medical Record system, automated Credit and Collection, Insurance Verification, Inpatient ADT and Outpatient Registration. I served as primary consultant for process development and user training, supporting training team staff to develop application specific training curriculums and materials. Primary trainer for “train the trainers”. Customer facing contacts included managers, supervisors and staff, as well as clinicians for all issues and system changes. I provided expertise and experience to the development of deployment plans, application activation tasks and production environment readiness that included the development of test environments and pre-installation change management testing. Provided post implementation change management, test, deployment and training support on-site.

3/81 - 2/85 Cayuga Medical Center, Ithaca, NY

Director of General Accounting and Systems

I served as Director of Accounting I managed and supervised staff and processing related to General Ledger, Personnel/Payroll, A/P, Cash Receipts, Budgeting and Investments, Patient Accounting and Billing, and Collections activities of the hospital.

I served as the primary Whittaker Medicus product function and design expert charged with installing HIS/EMR (Whittaker Medicus) financial and patient care system. This included Patient Accounting, Patient Billing, Medical Records, automated Credit and Collections, Clinical Scheduling, Central Supply Control, ADT and Registration. I worked closely with end users to identify business needs, evaluating efficiencies and cost savings provided by a computing solution. I provided computer system support, designing and coding personnel and management reports. I developed and maintained documentation and up-to-date system configuration of patient access and authorization for the system. I analyzed clinical and administrative processes to ensure proper system configuration for the original install and post install period. Prepared testing scripts and materials and performed unit, system and integrated testing tasks. Logged, tracked and resolved issues as well as any change requests including system configurations and software code modifications or enhancements. I developed application specific training curriculums and materials, providing training for end users. I served as an SME for continued maintenance and post installation configuration and process improvement.

6/77 - 3/81 Cortland County Community Action Agency (CAPCO), Cortland, NY

Director of Finance

I managed and supervised General Ledger, Personnel/Payroll, A/P, Cash Receipts, Budgeting and Investments activities of the company. I was responsible for generating weekly, monthly and annual state, federal and local governmental contract reports along with monthly corporate financial reports

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