Manager Operations

CARLA FE CALAMBA

Oxnard, CA ***** H: 805-***-****

*********@*****.*** C: 805-***-****

SUMMARY

Operations Manager. Extensive experience in client, operations, and project management with cross- functional teams. Recognized for strong organizational skills, highly effective communication, relationship building, problem resolution, and collaboration. Adept in diplomatic discussions with stakeholders to meet the organizational objectives. ISO representative and certified internal auditor. EXPERIENCE

PC Recycle LLC, Newbury Park, CA

Operations Manager (2014 – 2018)

• Managed overall operations; consistently met organizational goals

• Enforced compliance of company’s quality, health and safety standards

• Represented the organization on regulatory issues with CalRecycle, DTSC (Department of Toxic Substances Control), City of Thousand Oaks, Los Angeles and Ventura Counties and Orion Registrar, Inc.

• Provided onsite trainings for ISO 19001, ISO 140001, OHSAS 18001 and R2 (Responsible Recyclers) with SERI (Sustainable Electronics Recycling International)

• Reviewed and critiqued QEHSMS (Quality, Environment, Health and Safety Management System) to ensure accuracy

• Organized and categorized all documents related to due diligence

• Managed pricing, contracts, and relationships with customers, vendors and buyers

• Developed budget and managed costs

• Performed annual audits for DTSC and R2

PC Recycle LLC, Newbury Park, CA

International Liaison (2010 – 2014)

• Monitored, coordinated and communicated strategic objectives of the business

• Developed and fostered relationships with the customers, vendors, buyers and other entities

• Collected, analyzed and utilized data and feedback to improve the business relationship with our customers

• Compiled reports on incidents, events and updates of importance to the business

• Proactively solved conflicts and addressed issues that occurred between the business and other entities

• Promptly responded to incidents and other events as necessary

• Acted as a positive representative of the business

• Managed dispatch, shipping, receiving and logistics Commission on Human Rights, Manila, Philippines

Clerk II (2008 – 2009)

• Edited and formatted rough drafts of general correspondence; composed routine communi- cations, conveyed verbal instructions in text

• Operated various office equipment utilizing diverse computer applications and software packages

• Compiled, prepared, and entered data from various sources including accounting, statistical, and related documents

• Maintained calendar of activities, meetings, and various events with other departments, the public, and outside agencies; coordinated and arranged special events as assigned

• Processed mail including receiving, sorting, time-stamping, logging, and distributing in- coming and outgoing correspondence and packages.

EDUCATION

2005 Bachelor of Arts: International Studies

Xavier University - Ateneo de Cagayan

Cagayan de Oro, Philippines

TRAINING

2013 Certified Internal Auditor

Greeneye Partners

Santa Rosa, CA

Calamba, page 2

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