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Customer Service Medical

Gwynn Oak, MD
September 21, 2018

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Stacy E Hall

Seeking to obtain a responsible position as a phlebotomist in a facility

where my knowledge and experience can be utilized as well as enhanced.

**** ****** ***.

Baltimore, MD 21207



Quest Diagnostics, Baltimore, MD - Intern Phlebotomist June 2018- July 2018

● Obtain blood samples for Medical Testing by venipuncture or capillary puncture on homebound Patients.

● Followed infection-control and safety procedures in carrying out daily duties.

● Processed blood specimens and prepared them for analysis in laboratory.

● Provide extraordinary customer service to patients and adhere to establish safety procedures.

● 100 successful venipunctures.

Taco Bell, Baltimore, MD - lead Cashier

December 2014- January 2016

● Maintaining a healthy clean and comfortable dining Environment.

● Taking Orders and collections money. Ensure orders are charge is correct.

● Maintaining a friendly, safe and positives work environment.

● Training new Employee the cash register.


.A merican Academy of Phlebotomy, Baltimore- CPT

June 2018

Randallstown High School, Baltimore, MD- D iploma

Class of 2016

Community College of Baltimore County- Work Development skills. 2 017

Summary of Qualifications

● Proficient in customer

support with many

years in excellent

customer service


● Knowledge in the

field of Anatomy,

Venipuncture and

medical terminology.

● Proficient in microsoft

office and access


● Proficiency in blood

collection by

venipuncture and

capillary technique

from patients of all

age groups, urine

drug screen

collection and



Employee of the month

High School Honor Roll.

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