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Customer Service Data Entry

Brandon, FL
September 21, 2018

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Eileen Gleba

**** ********** *** ******, #***

Brandon, FL 33511


Career Summary: To obtain an administrative position where I can provide exceptional and detailed service to clients utilizing my problem-solving abilities, organizational skills, and creativity. By being a team player and offering my skills to conduct and take a roll in the completion of productivity.

Professional Experience

Customer Service Experience H2Insight, Inc. Tampa, FL 2016-2018

Cold Call Customers in regards to their insurance with Allstate

Read from scripts to introduce new agents or products or help customers bundle insurances to save money.

Director of Operations Family Network on Disabilities of Florida Clearwater, FL 1999-2008

First contact person for all Directors and Board of Directors

Responsible for managing grant information, assist in control of budget and scheduling requirements of the state of Florida

Conducted research, compile data, and prepare documents for executives, committees, and Board of Directors

Supervised and train clerical staff in department finances, budget preparation, analyzing submissions, reports, policy and procedures

Payroll Entry

Scheduled Board of Director meetings throughout the state of Florida and maintained minutes of meeting

Help coordinate state conventions as well as citywide conventions

Maintained office duties such as ordering supplies, updating management records, performing book keeping data, and scheduling appointments

Education/ Certifications/Award

Waukesha South High School Waukesha, WI

Waukesha Technical School Waukesha, WI

(Data Entry and Computer Technology)

HIPAA Certification Department of Children and Families Tampa, FL

Grant Writing Team Award Family Network on Disability Clearwater, FL

Participation Award Florida Department of Juvenile Justice Tallahassee, FL


Kathy Hall Kirby Palkoner Brian McClone

Department of Voc. Rehab. H2Insight, Inc. H2Insight, Inc.

813-***-**** 813-***-**** X250 813-***-****

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