Customer Service Sales Executive

Stanley Young-Harry

401-***-****, ***********@*****.***

EDUCATION

University of Massachusetts Dartmouth - Dartmouth, MA May 2018 Master of Science, Computer and Information Science GPA: 3.31 University of Massachusetts Dartmouth - Dartmouth, MA December 2016 Navitas – Pre-Masters Program GPA: 3.46

University of Debrecen - Debrecen, HU December 2013 School of Computer and Information Science GPA: 3.42/5.0 Bachelor of Software Information Technologist

PROJECTS

Software Development Plan May 2017

• Plan for developing Law Enforcement Computer Aided Dispatch System.

• Created different plan by analyzing the data given to us, for each phase of the increment

• Utilized the course grain approach.

• Carried out function point analysis with the help of COCOMO II. Caption Extraction Project May 2018

• Project task was to generated and extracted captions from a video.

• Designed a prototype that could extract the caption of a video and display it as you watch the video, with the help of reusable code and machine learning.

• Developed an interface that made the interaction with the system easy to use. SKILLS

Computer Skills: Microsoft Office, Java, Uml, Sql, Html and Literate in Apple platform, Good researcher. Communication Skills: Team player, Customer service and Presentation Skills, Interpersonal communication. Leadership Skills: Team leader, Organized, Strong Judgment, Deadline driven, and Captain of Soccer team. Dedication: Fast Learner, Detail Oriented, and Efficient. EXPERIENCE

University of Massachusetts Dartmouth, Housing and Resident Education – Dartmouth, MA. August 2017 – May 2018 Resident Assistant.

• Supervision of two Residents Halls, including a floor with 52 students.

• Create and provide programing for student in the resident halls.

• Ensures safety and wellbeing of sophomores and graduate students.

• Enforce university policies and procedures as appropriate. University of Massachusetts Dartmouth, Facility Department – Dartmouth, MA. May 2017 – August 2017 Building Restoration Artist.

• Task Coordinator, help monitor the job when the supervisor is not present.

• Help paint buildings that need restoration.

• Communicated with staff members to facilitate task on time. Pachisly Ltd – Abuja, Nig. August 2015 – August 2016 Business Analyst/Project Manager.

• Documented requirement specifications and supported business cycles.

• Develop and maintain documentation of process flows, administrative summaries and standard operating procedures.

• Help the various contractors to organize and catalog their tools before and after each days work. PrestAds Nigeria Limited, Marketing Unit – Abuja, Nig. September 2014 – June 2015 Sales Executive (NYSC)

• Sales Person, Getting Clients for the Company and Social Network Administrator. Macary Engineering Services, Maintenance and Technical Unit – Abuja, Nig. July 2008 – August 2010 Business Analyst/System Technician.

• Develop working relationship with the clients

• Acted as a liaison between the stakeholders and the engineers by communicating their desires.

• Participated in the elicitation, documentation, analysis and validation of business processes.

• Solve Company Technical Issues, such as System rebooting and System troubleshooting.

• Installation of Computers and needed software.

Volunteer June 2014 – August 2016

Worked in Redeem Christian Church of God, as part of Logistics and Security, making sure the compound is secure for worship and the equipment’s are in good shape.

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