QA Manual Tester

PRIYA RAMESH, B.E., H.T.M., CTFL

Peachtree City, GA-30269

E-mail: ****************@*****.***

Mobile Phone: 770-***-****

GOAL/OBJECTIVE:

Looking to join a dynamic organization as an experienced, well trained and certified software testing professional.

WORK AUTHORIZATION/ CITIZENSHIP: Citizen Of United States of America.

TECHNOLOGY EDUCATION:

Bachelor of Engineering in Electronics and Communication, Bharathiar University, India

Honors Diploma in Software Technology and Systems Management, NIIT, India.

SUN Certified Programmer for the Java[tm] 2 Platform

Successfully completed Project management for Global Outsourcing Certificate Program involving a real world project presentation conducted by Technology Association of Georgia (TAG).

Successfully completed the Project Management Course conducted by the J. Mack Robinson College of Business, Office of Executive Programs (GSU).

Successfully completed the Quality Assurance Program and Business Analyst Program conducted by Yes-M Systems, Atlanta, GA

ISTQB Certified Testing Professional: ACED the globally-recognized, practical and credible ISTQB-CTFL Examination administered by the American Software Testing Qualifications Board, Inc.

Client Needs and Software Requirements by University of Alberta on Coursera.

Digital Marketing Certified Associate certification of achievement by Simplilearn, one of the world's leading certification training providers.

The Specialization in Digital Marketing Courses (Program is offered by the University of Illinois at Urbana-Champaign) and administered through Coursera encompassing the following completed courses. Please view course certificates by clicking on their respective links:

1.Marketing in a Digital World

2.Digital Analytics for Marketing Professionals: Marketing Analytics in Theory

3.Digital Analytics for Marketing Professionals: Marketing Analytics in Practice

4.Digital Media and Marketing Strategies

5.Digital Media and Marketing Principles

6.Marketing in an Analog World

Software Quality Assurance Training by H2KInfosys: Modules encompass Manual Testing, SDLC, STLC, Test Plan, Test Cases Preparation and Execution, Defect Management, HP QC HP ALM, SQL, UNIX LINUX, HP QTP HP UFT and LR. Real time live project work on Banking Domain, Health care Domain, Telecom Domain.

Software Test Automation Training by H2KInfosys (currently pursuing): Modules encompass Automation Testing, Selenium IDE, Selenium WebDriver, Java, TestNG, Maven, Jenkins, Cucumber

TECHNICAL KNOWLEDGE, SKILL SETS AND TOOLS:

Software/ Application Testing: Manual testing, Functional Testing, Use Case testing; Test planning, Test case development and verification, Test Scripts, Test Reports; Defect management, documentation, tracking, assignment, re-testing and closing of defects; Software Test Management; Quality Center QC ALM; Quick Test Professional HP QTP Unified Functional Testing UFT; Automation Testing, Selenium, Java, SQL (Structured Query Language), UNIX LINUX

HANDS ON WORK EXPERIENCE:

Real world experience working in the field of Information Technology focusing on Software Design, Development, Testing and Project Management.

Project and business management experience: from initial project acquirement phase, handling various client meetings and presentations, managing multiple vendors and contracts, business needs analysis, solution proposition, project timelines, resource and budget, planning control, tracking project execution and implementation, assuring quality and delivery of product on target.

Commendable experience in project testing involving test planning, test case development and verification and validation of product features and user needs achieved through extensive manual testing on various projects which also included responsibilities of defect management, documentation, tracking, assignment, re-testing and closing of defects prior to product delivery.

Hands on project testing and management experience on various technical projects involving internet and intranet technologies, website analysis, website and graphic design, e-commerce, content management system, e-mail marketing application, online newsletter subscription management and search engine optimization.

Good experience with preparation and dispatch of technical project contracts, Request for Quotes and Request for Proposals, System Requirements Document (SRS), Business Requirements Documents (BRDs) for Government as well as Corporate Projects.

IT experience in Application systems includes systems study, analysis, design, development, documentation, testing, implementation, enhancements and maintenance.

Experience in Full Software Development Life Cycle (SDLC), including needs and requirements analysis, design, construction, deployment, testing to delivery in a strong use-case driven environment.

Experience in development of Internet/Intranet applications using Object Oriented Analysis & Design (OOAD) of the system requirements using UML and JAVA & J2EE technologies

Commendable knowledge of Relational Database programming skills in Oracle & SQL.

Familiar with Software Quality Assurance and Testing concepts, Networking concepts, Relational Database concepts, application development and software support tools such as Visual Source Safe.

Continuous life long technical education and latest skill set learning, applications and acquirement through in-demand world-class professional certifications and growth.

KNOWLEDGE AND CAREER PROJECTS:

IT Consultant/ Digital Marketing Specialist, operating as SMAT E-SOLUTIONS LLC, GA, USA (2005 – 2009)

Rich Hands-On Real World Experience in business web technology consulting and working with customers in the capacity of Business Analyst, Technical Lead and Project Manager to assist them in transforming their daily business challenges into highly efficient information technology solutions using the Internet.

Engaged by business owners/clients for the consultation, analysis, proposition, execution, management, delivery and maintenance of internet/technology based solutions/systems to their everyday pressing and critical business challenges.

Hands-On experience in study, analysis, layout and preparation of Business Needs Analysis Documents, Client Requirements Analysis Documents, Documents pertaining to Project Road Map/Needs/Scope/Resources/Timelines, Request for Quotes(RFQ), Request for Proposals(RFP), Systems Requirements Specifications (SRS), Business Requirements Documents (BRDs), Proposals, Quotes, User Docs etc.

Developed customized solutions that met the client’s pressing needs and objectives on budget and played a key role in managing, monitoring and control of delivery of every milestone, one by one every step of the way through out the project timeline, while keeping with the high standards of quality for the product and process during development and delivery.

Comprehensive experience involving test planning, test case development and verification and validation of product features and user needs was carried out in every project with elaborate manual testing of the product. Defect management, documentation, tracking, assignment, re-testing and closing of defects was handled to assure high quality of the product.

Performed extensive functional testing, usability testing, compatibility testing, database testing on all the websites and their respective web applications on all the projects.

As well as responsibly managing, handling and balancing the team communication with the client expectations and facilitating the project’s purpose and success from project initiation through project launch.

The portfolio listed below describes the successful project undertakings and authentic real client testimonials:

1. Kera Enterprises business Website:

New Website: http://www.keraenterprises.com/ (Click here)

2. JPS Corporate complete website re-engineering:

New Site: jps-online.com Old Site: jps-online.com/oldsite

Testimonial: SMATES wonderful team of IT professionals exceeded my expectations for the Jamison Professional Services Website Reconstruction Project. We have received great reviews from our client base as well as from current and prospective employees. The web site appears to be a vast improvement from what we had. JPS looks forward to working with you and your team for any future JPS IT project. Once again Thank You for a great job!

3. Brown Marketing Communications business website with content management system, E-mail marketing application and E-mail subscription management system:

New Website with back-end application: browncommunications.us

Testimonial: Having researched website developers from all over the U.S., I still wasn't able to source a firm that would provide me with a package of services that would meet all my goals. There was always something missing that would necessitate locating a second company to provide a service or application. SMAT E-Solutions completely revamped my website into a sophisticated business model that it is today. I am recommending SMAT E-Solutions to all my colleagues and business clients as the answer to all their website needs. When it comes to choosing a website provider that offers customized solutions to fit a company's objective, SMAT E-Solutions is definitely "one stop shopping".

4. Appalachian Community Enterprises organization’s website:

New Website: www.aceloans.org Old Website: www.aceloans.org/old_website

5. Premier E-commerce store and business website:

Website: www.enovy-online.com

Testimonial: The site looks really wonderful! We are totally impressed and happy with what you have done. I want to buy my own products off the site . ……We see the difference between the old site and yours very clearly. THANK YOU!

I just want you to know that we are getting many compliments on the site….It looks like it is getting us into a major show in Boston!

Miva Merchant based B2B E-Commerce Website Creator, SMAT LLC, GA, USA (2003 -2004)

Project Description:

In order to provide a fast, cost-effective and convenient way to conduct wholesale merchandise business online, using the Internet as a potential resource, a comprehensive website was created to help the merchandizing B2B clients.

A secure login functionality was designed to allow only registered business clients to login, view hundreds of merchandizing products from across the globe from the latest product catalog (with product images) offered by quality select merchants, request information on products, place bulk online orders, make secure online payments, calculate shipping and handling and logout safely after completing their online business transactions.

The back end enabled the administrator to view, modify, delete products to the product catalog and publish them online, configure users and payment acceptance details, fulfill orders and contact buyers with order fulfillment details and collect information about buyers and their needs.

Software Engineer, Fundtech Corporation (now a part of D+H Financial Services), GA, USA (2000 – 2001)

Internet Banking Application:

Experience with corporate e-banking application software built to deliver comprehensive cash management solutions to major financial institutions and world banks. The end user of this robust n-tier web application can initiate real time transactions, check transaction status and retrieve banking information through a Java desktop and HTML browser.

Comprehensive projects were accomplished in this Java Enterprise application include the following product modules, designed and constructed to provide the end user with a secure, real time access to Book transfer and Check management services. Elaborate testing and defect fixing on several modules in the application were also executed during the course of work.

Title: Book Transfer Product Module

Software: Java 2.0, OOAD, UML, Java Core & Enterprise Libraries

Hardware: Windows NT

Database: Oracle 8.0

Tools: JDK 1.3, Borland JBuilder EE, Rational Rose, JVision, Vantive

Project Description: The Book Transfer service provides the corporate customers of financial institutions the ability to send book transfers.

Title: Check Management Product Module

Software: Java 2.0, OOAD, UML, Java Core & Enterprise APIs

Hardware: Windows NT

Database: Oracle 8.0

Tools: JDK 1.3, Borland JBuilder EE, Rational Rose, JVision, Vantive

Project Description: The Check Management service allows the corporate customer to better manage and control their checking activity.

Title: Admin Module - Financial Institution Service Parameters Set up for services

Software: Java 2.0, OOAD, UML, JFC libraries

Hardware: Windows NT

Database: Oracle 8.0

Tools: JDK 1.3, Borland JBuilder EE, Rational Rose, JVision, Vantive

Project Description:

Service parameters are used at the financial institution, customer and account levels to define functionality specific to each service offered by an FI. These parameters give the financial institution a way to customize or individualize the behavior of the product at a specified level for services like Balance Reporting, Book Transfer, Investment Reporting and Commercial Loans in the Admin Module.

Title: Security Controller for System Login & Password Administration

Software: Java 2.0, OOAD, UML, JFC Libraries

Hardware: Windows NT

Database: Oracle 8.0

Tools: JDK 1.3, Borland JBuilder EE, Rational Rose, JVision, Vantive

Project Description: Upon entering the system the initial structure of the screen is created but prior to creating the navigation bar and home page the login screen should be displayed. Upon successful login the remainder of the initial screen will be displayed based upon the user’s permissions. The user’s password needs to be changed or administered under certain circumstances - and could be for the purpose of creating as per the user requirements and updating as per the administrator’s desire to reset the password of the customer user.

Role/Job Responsibilities:

Analysis and comprehension of the intricate business requirements and use case details for check management service through interaction with business analysts;

Analyzed and developed class diagrams, state diagrams, interaction diagrams and activity diagrams using UML notation on Rational Rose and identified the design pattern to develop the Business activity classes, the GUI classes and the business object classes. Documented all the above mentioned details in Systems Internal Specifications document;

Involved in heavy code development for the Java client, utilizing the Borland JBuilder (Enterprise Edition) IDE, building the GUI Screens using intuitive custom built Swing and AWT components as required by the functional specifications and code for event handling mechanism as per the use cases; and worked on the summary and reports activities rendering the summary data for check management with user customizable environment settings for the data display and generate custom reports – detailed or summary report depending on user selection.

Involved in Code documentation and Power Presentation of module code in technical review meetings, using object diagrams.

Utilization of Code Management Tools and QA Tools (Vantive);

Developed test plans, test documents for evaluating test results.

Integration testing with the Application Server, involving extensive use-case testing in order to launch the Module successfully. Worked with Oracle databases, during the testing process;

Flawless performance testing of the application to enable on-time product delivery to the customer involved interaction with the Quality Assurance team and the Business Analyst;

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