BETTY GREEN Email: email@example.com
Telephone: 919-***-**** Cell
Durham, NC 277**-***-*** 9974 Home
OBJECTIVE: Obtaining a challenging position as an administrative support assistant or staff assistant.
SUMMARY STATEMENT: Resourceful planner/coordinator in managing calendar, booking meetings, scheduling meeting, reviewing and editing documents, a supporter, working independently, a team player with strong organizational and time management skills
Skills: Payroll Clerk Administration/Staff Assistant Office Management
Typing – 68 wpm Human Resource/Personnel Supply/Procurement
Secretarial Excellent Organizational Skills Community Outreach
Computer Skills: MS Word MS Excel MS Power Point Access
Salvation Army Day School, Durham, NC: February 2001 – May 2001
Received certificates in Life Sufficiency, MS Word, Power ball and Excel
Fort Bragg Training School, Ft. Bragg, NC: 1975 – 1978
Received certificates in Administrative and Office Assistant, Human resource, Secretarial Techniques, Office Personnel, Public Relation and Army Effective Writing.
Croft Business College, Durham, NC: 1967 – 1968
Received Certificate in Secretarial Science
EXPERIENCE: (15+ years in office management)
ACCESS, Manpower, Durham, NC: April 2018- June 2018 Data Specialist
Processed and recorded statistical information on data entry using Excel. Input data into the computer for different companies storing data onto data base, sort out paper by removing staples and lcips from document for scanning.
NCBA, Durham, NC: April 2017 – April 2018 Administrative Payroll Clerk
Establish/maintain employee records; ensure that employee changes are entered correctly and made on a timely basis; verify attendance and hours work, responsible for the preparation and process of bi-weekly payroll for 177
employees; ensure accuracy of approved time sheets and obtain supervisory approval of time sheets.
OBT Weatherization, Durham, NC: January 2006 – August 2006
Office Assistant/Customer Service Rep
Recorded statistical information on data entry, maintained office filing and answered telephone, logged how many houses were completed, typed letters,
report forms, and other related material from rough draft and corrected copy;
ensured correctness in format, spelling and grammar.
OBT Head Start Program, Durham, NC: August 1985 – June 1997
Screened, sorted and distributed incoming and outgoing mail, typed letters, forms, reports and other related materials; ensured correctness in format, spelling and grammar; supervised secretary and community workers; communicated with staff, parent and official; maintained records of business transaction and office activities; performed a variety of clerical duties and utilizing knowledge of system; copy data and compiled records and reports, tabulate and post data in record books, compute wages, taxes, premium and payments; orientation given to prospective employees and processed all incoming applications; order supplies for office and teacher’s staff; served as staff liaison.
Community Activities: Durham Rescue Mission, On Fire for God Mission, worked with children within the community and served as After School Group Leader; play piano/keyboard or organ for church affiliation.
Volunteer Experience: Helping with Food Bank in serving the community food and helping children with homework assignment.
Awards Received: Recognition & Appreciation Award for training course, Administrative Assistant, Customer Service, Human & Public Relation and Secretarial Science
References: Available upon request.
EXPERIENCE IN THE FOLLOWING AREA:
Calendaring: Planned all meetings and travel for CEO and monthly meetings.
Scheduling: Facilitated on boarding of new employees by scheduling training, answering questions and processing data correction paperwork.
Data Organization: Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions and making the necessary correction.
Multitasking/Administration: Performed administration tasks such as filing, developing spreadsheets, Demonstrated proficiency in telephone multiple phone lines, transferring calls to corresponding departments, filing employee records and performing data correction, e-mail, faxing reports, photocopying, collateral and scanning documents for inter-departmental use and front-desk reception within high-volume environment.
Customer Service: Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Data Preparation: Locate and correct data entry errors. Read and transmit to be checked for errors. Compile, sort and verify data before it is entered. Prepared employment records and education packets.
Reporting: Maintained status reports to provide management with updated information for client projects.
Receiving & Supply Preparation: Verifies goods against records of shipment, maintain paper log, computer data base recording, rechecking orders and assigning
Coding number, preparing invoices and purchase requisition.
Sales Preparation: Handling concerns from customers, collect information as well as feedback, advertised and sell products to prospective customers and new clients. Make
a contact list, follow up on new leads and referral, develop and maintained the relationship with current customers and potential customers and follow up collection of payment of service, explained, give advice and demonstrate to potential customers how to use the product.
Employee Management: Assisted with recruitment and interviewing process, help to prepare performance review form, conducted benefit enrollment and orientation for all new hires, assisted with various research and other projects, file, copies, protect and retain all employees files.