Service Customer Care
Resume:
PERSONAL DETAILS
Address: P.O. Box KT*,Kotobabi, Global Trinity Chapel,Accra.
Cell: +233*********
E-mail: ************@*****.***
Date of Birth: 27th May 1989.
Nationality: Ghanaian
Languages spoken: English,Ewe,Twi.
Marital Status: Single
PERSONAL PROFILE
Determined and decisive; uses initiative to develop effective solutions to problems
Good interpersonal skills - good communicator, high integrity
Energetic and physically fit; quick to respond to opportunities and problems
Ability to adjust to changing environment and learning new ideas.
CAREER OBJECTIVE
To be part of a highly motivated and result oriented team of professionals working towards excellence in an environment that is challenging, exciting and rewarding.
EDUCATION
Koforidua Polytechnic
Higher National Diploma (HND) in Computer Network Engineering (MGT) 2009– 2012
Relevant Courses:
Information Technology(IT), Programming, Database Management, Data communication, Security Concepts, Computer Networking, Computer Hardware, Routing and Switching, Basic Electronics, System Analysis, Contract law, Entrepreneurial and Management Skills.
Kadjebi-Asato Senior High School (Volta-North)
WASSCE 2004 – 2007
Central E.P.J.S.S –Kadjebi (Volta-North)
BECE 2001 – 2004
WORK EXPERIENCES
Current job June 2017 – date..
CCTV Technician and Audit Officer
KaiRo International Company (La Palm Casino)
Responsibilities
Detection and Prevention of theft and crime in real time
Auditing of various Financial transactions (accounts)
Review and writing of various incident reports
Installation and configuration of IT software and Hardwares
Monitoring of live Casino games(Poker, Blackjack, Roulette, Slots) transactions.
Reporting to Superiors and supervisors
Customer care call services.
Contract service: Oct 2013-Jan 2016
Safeway Tilapia Company Accra Ltd
Responsibilities
Installation of a comprehensive Computer Network System
Administration of the Network Systems
Training of IT personnel in Basic Network technologies.
National Service Oct 2012-August 2013
Juaso District Hospital –Juaso A/A, Ashanti-Region
Responsibilities
Assisting in delivering Basic IT solutions to related IT problems.
Maintenance and monitoring of hardware devices in the various Labs
An electronic data Entry
Laboratory In-service training
Temporal Appointment: Electoral Commission of Ghana 7th Dec 2012
Responsibilities
In charge of Biometric Verification device (BVD) for the General Election.
Industrial Attachment:COMMISSION ON HUMAN RIGHTS (CHRAJ) June – Aug 2011
Responsibilities
Hardware Technician
Installation,monitoring and maintenance of appropriate working computer software/hardware
Outreach programs on Sensitisation on Human Rights and Gender discrimination.
Facilitates in ICT mass Public Education in collaboration with WADEP.
Ghana Education Service May 2008-August 2009
Responsibilities
Pupil Teacher
WORKSHOPS & SEMINARS
DUES Regional Climb Up Conference organised by DUES CLUB of Databank
Seminar on Project Work and career guidance by ‘COSAPS’ K’dua Poly Chapter.
CAPABILITIES
Working under pressure and meeting demanding deadline whatever the task
Seeks new responsibilities and uses initiative; self-sufficient
Good interpersonal & IT skills – works well with others, motivates and encourages
Team player and able to work with little or no supervision
Very scrupulous and diligent in nature.
HOBBIES
Playing around Computer Systems, Teaching and researching.
REFEREES
Akua Afrakumaa Divine Kpodogui (Supervisor)
Juaso District Hospital KaiRo International Company
Box 34, Juaso CCTV Surveillance Department
E/E, Ashanti-Region. Greater – Accra Region
Ellen Yawa Ameho
E. P Primary School
Box 7, Nkwanta
Volta - Region
Contact this candidate