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Service Customer Care

Location:
Accra, Greater Accra Region, Ghana
Salary:
$35,000 annual.
Posted:
September 21, 2018

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Resume:

PERSONAL DETAILS

Address: P.O. Box KT*,Kotobabi, Global Trinity Chapel,Accra.

Cell: +233*********

E-mail: ac64mg@r.postjobfree.com

Date of Birth: 27th May 1989.

Nationality: Ghanaian

Languages spoken: English,Ewe,Twi.

Marital Status: Single

PERSONAL PROFILE

Determined and decisive; uses initiative to develop effective solutions to problems

Good interpersonal skills - good communicator, high integrity

Energetic and physically fit; quick to respond to opportunities and problems

Ability to adjust to changing environment and learning new ideas.

CAREER OBJECTIVE

To be part of a highly motivated and result oriented team of professionals working towards excellence in an environment that is challenging, exciting and rewarding.

EDUCATION

Koforidua Polytechnic

Higher National Diploma (HND) in Computer Network Engineering (MGT) 2009– 2012

Relevant Courses:

Information Technology(IT), Programming, Database Management, Data communication, Security Concepts, Computer Networking, Computer Hardware, Routing and Switching, Basic Electronics, System Analysis, Contract law, Entrepreneurial and Management Skills.

Kadjebi-Asato Senior High School (Volta-North)

WASSCE 2004 – 2007

Central E.P.J.S.S –Kadjebi (Volta-North)

BECE 2001 – 2004

WORK EXPERIENCES

Current job June 2017 – date..

CCTV Technician and Audit Officer

KaiRo International Company (La Palm Casino)

Responsibilities

Detection and Prevention of theft and crime in real time

Auditing of various Financial transactions (accounts)

Review and writing of various incident reports

Installation and configuration of IT software and Hardwares

Monitoring of live Casino games(Poker, Blackjack, Roulette, Slots) transactions.

Reporting to Superiors and supervisors

Customer care call services.

Contract service: Oct 2013-Jan 2016

Safeway Tilapia Company Accra Ltd

Responsibilities

Installation of a comprehensive Computer Network System

Administration of the Network Systems

Training of IT personnel in Basic Network technologies.

National Service Oct 2012-August 2013

Juaso District Hospital –Juaso A/A, Ashanti-Region

Responsibilities

Assisting in delivering Basic IT solutions to related IT problems.

Maintenance and monitoring of hardware devices in the various Labs

An electronic data Entry

Laboratory In-service training

Temporal Appointment: Electoral Commission of Ghana 7th Dec 2012

Responsibilities

In charge of Biometric Verification device (BVD) for the General Election.

Industrial Attachment:COMMISSION ON HUMAN RIGHTS (CHRAJ) June – Aug 2011

Responsibilities

Hardware Technician

Installation,monitoring and maintenance of appropriate working computer software/hardware

Outreach programs on Sensitisation on Human Rights and Gender discrimination.

Facilitates in ICT mass Public Education in collaboration with WADEP.

Ghana Education Service May 2008-August 2009

Responsibilities

Pupil Teacher

WORKSHOPS & SEMINARS

DUES Regional Climb Up Conference organised by DUES CLUB of Databank

Seminar on Project Work and career guidance by ‘COSAPS’ K’dua Poly Chapter.

CAPABILITIES

Working under pressure and meeting demanding deadline whatever the task

Seeks new responsibilities and uses initiative; self-sufficient

Good interpersonal & IT skills – works well with others, motivates and encourages

Team player and able to work with little or no supervision

Very scrupulous and diligent in nature.

HOBBIES

Playing around Computer Systems, Teaching and researching.

REFEREES

Akua Afrakumaa Divine Kpodogui (Supervisor)

Juaso District Hospital KaiRo International Company

Box 34, Juaso CCTV Surveillance Department

E/E, Ashanti-Region. Greater – Accra Region

+233*********

Ellen Yawa Ameho

E. P Primary School

Box 7, Nkwanta

Volta - Region

+233*********



Contact this candidate