Manager Quality

David Drozd

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Objective

To obtain a new career using the knowledge and experience I obtained as a manager to help an organization with growth.

Experience

CLOSER GUARANTEED RATE 2015 - 2018

Responsible for sending figures and final TRID compliant CD to title agents

Responsible for sending closing documents in a timely manner

Ensured wires were sent on time and balanced

Worked with processors and underwriters to ensure structure of a loan

Reviewed signed loan documents to ensure quality

Ensured loans would fund on time

Established rapport with attorneys and title agencies

CLOSING TEAM LEAD, AVP BANK OF AMERICA 2011 - 2014

Supervised a team of closers for FHA and Conventional purchases

Ensured funding goals were met each month

Ensured quality goals were met each month

Coached and trained individuals

Worked with sales to ensure fundings were met on time

Resolved issues with attorneys and national title providers

Ensured all files were assigned out in a timely manner

Worked with corporate to resolve any defects

Ensured client’s satisfaction and expectations were met

Closing Team Lead Champion for the site

CLOSER BANK OF AMERICA/COUNTRYWIDE 2004 - 2011

Responsible for sending closing documents in a timely manner

Ensured wires were sent on time and balanced

Reviewed signed loan documents to ensure quality

Ensured loans would fund on time

Responsible for reviewing and approving HUD-1

Established rapport with attorneys and title agencies

Worked with processors and underwriters to ensure structure of a loan

Reviewed HUD-1 with clients to ensure satisfaction were met

Received multiple recognition awards for quality and fundings per month

CLOSER WELLS FARGO 2002 - 2004

Responsible for sending wires and funding loans on time

Education

BBA 2001 UNIVERSITY OF IOWA

Major: Business Management

Minor: Psychology

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