Manager Store

Nompumelelo Naartjie

**th Road, Shana Park, Midrand, 1685, 970********** *****.********@*****.*** 079-***-**** (m)

Executive Summary

Career History

Sales Assistant

Cotton On Jan 2018 to Date

Welcome and greet customers

Ensure high levels of customer satisfaction through excellent sales service

Maintain outstanding store condition and visual merchandising standards

Maintain a fully stocked store

Ascertain customers’ needs and wants

Recommend and display items that match customer needs

Manage point-of-sale processes

Actively involved in the receiving of new shipments

Keep up to date with product information

Handling customer complaints

Casualty

Cotton On Nov 2017 to Jan 2018

Greet and assist the customer

Maintaining the store

Assisting some customers over the phone

Advises customers by providing information on products.

Helps customer make selections by building customer confidence

Creating and updating customer profile records.

Processes payments.

Receptionist

Building Blocks Preparatory School May 2016 to August 2016

Meeting and greeting visitor

Booking meetings

Answering and directing phone calls

Organizing and maintaining paper and electronic files

Handling accounts queries

Education & Courses

Institution

Qualification

Date of completion

University of South Africa

Higher Certificate in Law

1st Year

Midrand High School

Grade 12

2015

Skills Matrix

Skills

Proficiency

Core skills

Communication skills: verbal and written

Advanced

Problem solving skills

Intermediate

Critical thinking skills

Intermediate

Technical Skills : Windows 7, MS Office Suite 2010

Intermediate

Soft skills

Relationship building

Intermediate

Self-management

Advanced

References

Christopher Wolmarts

Accounts Manager

Building Blocks Preparatory School

082-***-**** (m)

Sizakele Mhlogo

Store Manager

Cotton On Group

083******* (m)

Further references are available on request

Contact this candidate