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Manager Employee Relations

Longwood, FL
September 20, 2018

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*** *. ******** ***** • St. Johns FL 32259 • 904-***-**** •

Experienced Human Resources Manager with a demonstrated history of working in the recreational facilities and services industry. Skilled in Negotiation, Budgeting, Employee Handbooks, Employee Relations and Investigations, Operations, and Employee Satisfaction. Strong human resources professional with a MBA focused in Organizational Psychology and Development from American InterContinental University.

Key Skills

Office Management

Teambuilding & Supervision

Staff Development & Training

Policies & Procedures Manuals

Employee Retention Plan Development

Report & Document Preparation

Spreadsheet & Database Creation



Reasoning and Language

Expense Reduction


Facilities Management


Treace Medical Concepts, Inc

January 2018 to Present

Office and Human Resource Manager

Work to provide HR leadership to Executive team and Board

Manage all HR functions; employee relations, investigations, onboarding

Maintain a strong team presence motivating and engaging employees by developing team building and training activities

Overhauled the recruiting process to create a positive and efficient experience for internal and external candidates

Designed and implemented new benefit program to support multi state employees and decrease employee and employer costs

Develop policies and procedures and conduct training for all team members

Manage all payroll and tax functions

Campers Inn RV

July 2016 to December 2017

Human Resource Manager Managed all HR functions for 18 multi state location; 550 employees

Coached and trained all managers (multi-state) on confidential matters including salary recommendations, discipline and job reclassifications

Mediated all employee conflicts and complaints

Directed all acquisitions

Managed payroll department and oversaw all payroll functions

Implemented new onboarding program which included the implementation of a paperless recruiting platform

Developed and conducted companywide trainings around compliance and effective management, team building, and culture

Developed and published employee handbook

Managed all employee benefits (medical, 401k, life, critical illness)

Developed the company training program for all stores and decreased turnover from 80% to 20%

Advanced Disposal

August 2014 to May 2016

Corporate Human Resource Manager

Oversaw the day to day operations of 240 locations and 5400+ employees

Wrote directives and provided coaching and training regarding human resources policies and practices to all location managers and supervisors

Investigated and partnered with inhouse legal department on employee relations issues; investigation and resolution

Managed unemployment cases

Managed HR administration, ensured compliance of all record keeping

Created new hiring process to ensure consistent and compliant hiring practices

Implemented and managed ADP Recruit Management HRIS System

oTook 240 locations to a complete electronic system

oTrained 400+ users on hiring compliance and DOL requirements and regulations

oCreated all documentation for all end users

Developed and conducted companywide trainings

Conducted quarterly compensation and FLSA status reviews

Completed annual EEO-1 and Vets4212 reporting

Handled quarterly MWSR and ensure timely completion

DMEautomotive, LLC, Jacksonville, FL

September 2010 to August 2014

HR Generalist & Facilities Administrator

Obtained full knowledge of all HR systems

Provided system support to employees

Responsible for maintaining user profiles which includes setting up evaluations, reviews, updating salary information, and bonus structures

Managed benefit enrollment and benefit terminations

Attendance and leave management

Providing a satisfactory workplace by effectively resolving employee conflicts and ensuring compliance to policies and procedures set forth by the company

Recruitment and onboarding of .net developers, Software engineers, and IT management

Managed office operations for two locations to ensure efficiency and productivity

Implemented policies and procedures

Managed associate satisfaction

Oversaw daily time tracking for variety of teams

Procurement and contract negotiation

Implemented corporate security

Provided administrative and business support to the CIO and support other members of the executive management team

Infusion Technologies, Jacksonville, FL

September 2009 to August 2010

Human Resource Specialist

Conducted all employee onboarding

Worked with HR manager to ensure compliance across all departments

Recruited call center employees

Ensured all employee files were compliant

Developed new hire orientation program


AIU, Hoffman Estate, Il


BBA Organizational Psychology and Development

AIU, Hoffman Estate, Il


MBA Organizational Psychology and Development

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