Customer Service Manager
Resume:
Anatiara Johnson
**********@***.***
**** ******* ****** ****, ** 17408
WORK EXPERIENCE
Treasured Motorcar Services June 2017-present
*Office A ssistant
Responsibilities ANSWER PHONE LINE AND DIRECT CALL, GREET CUSTOMERS, ACCEPT VEHICLES, PAYMENTS: Drop Offs: Open Confirm : for other customer appointment/estimate, information create RO,Accept payment and record payment (cash/checks) Retrieve keys for customer ),UPDATE CUSTOMER AND VENDOR INFO: UPDATE CUSTOMER INVOICES:CHECK IN PARTS DELIVERIES AND UPS/FEDEX SHIPMENTS: MAINTAIN CUSTOMER, VENDOR AND CORPORATE FILING: GENERAL ASSISTANCE AS REQUESTED: Correspondence as requested Send or Confirm Faxes Send or Confirm Emails, Inspect packages for obvious damage, sign for delivery,Enter Check to parts see into that parts Inventory billed or on charge the to invoice customer are in RO the as delivery appropriate.OFFICE SUPPLY INVENTORY: PREPARE UPS SHIPMENTS*: LUNCH ORDER*: MAINTAIN BOOKSHELVES*: CLEAN KITCHEN AND DISHES AS NECESSARY*:
Sutliff Auto Group January 2017 to May 2017
*Administrative assistant
Responsibilities make folders for new customers,, scheduling, billing, creating RO’Sl, greet customers, customer service, answer high volume phone calls.
Isaac's Famous Grilled Sandwiches October 2015 to August 2016
*Assistant Manager
Responsibilities opening and closing on all shifts, scheduling, inventory, payroll, bank deposits, customer service marketing, Attended manager meeting and food shows Merry Maids November 2014 to October 2015
*Maid/Housekeeping Cleaner
Responsibilities: Clean homes and businesses Dust, Vacuum, Bathrooms, Kitchens, Floors, walls and Ceilings etc.. Quaker Steak and Lube April 2014 to September 2014
*Server/Hostess
Responsibilities: food Run food Carry bank Stock Clean Open/close Bon Ton November 2013 to April 2014
Customer Service
Responsibilities: Cashier, Inventory, Stocking Merchandise Isaacs April 2012 to August 2013
*Hostess
Responsibilities: Seating Customers, Take out orders, Answered Phones, Cash Register, Cleaned and Stocked Helped Waitress when needed
Responsibilities: Wait tables, Take orders, Clean & Tear Down, Take Out EDUCATION
Diploma West York Area High School - York, PA 2010 to 2014 SKILLS
Customer Service and Management
Can work Independently or with a team
Billing
Data entry
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