First Name: Nelson

Last Name: Ampurira

Address: Rumailah Street, Ajman- UAE

Tel: +971*********

Email: ac648w@r.postjobfree.com

Post Applied for: Packer

Career Objective

A proficient tourism & hospitality professional with 3 years of experience in housekeeping, customer care, hospitality, and cleaning arena seeking a next rewarding opportunity to make an impact to your company while developing my skills and career yet further.

Skills

•Excellent customer care skills

•Concise, clear verbal and written communication skills

•Demonstrates ability to interact with workers in a variety of situations and calm environment

•Knowledge of computer including office word, Excel and power point

•Ability to handle stress and work around the clock

Education

Year

Institution

Award

2011-2014

Makerere University, Kampala-Uganda

Bachelor of Tourism and Hospitality Management

Professional Experience

Sept 2016- 7th Sept 2018: Team Leader, Awtaad Cleaning & Maintenance LLC

Place of work: Al Resalah International School of Science- Sharja, UAE

Responsibilities;

•Lead and supervise a cleaning team of 25 members

•Ensure maintenance of the environment to the highest possible standard for students, staff and visitors to the school

•Monitor cleanliness for all school buildings, reporting of maintenance faults through the school cleaning supervisor

•Allocate precise and clear instruction of work to be performed on daily basis to all team members

2015- 2016: Assistant Operations Coordinator- Bond Tours & Travel Ltd, Kampala-Uganda

•Coordinated visitor activities to ensure smooth running of the visitor trip

•Delivered timely and accurate information to visitors and other service providers

•Responded to visitors and company emails

•Collaborated with other service providers like accommodation, transport, activities and sites to ensure

2010-2011: House Keeping Attendant, Mweya Safari Lodge-Uganda

•Assisted in cleaning all vacant and used rooms and provided status reports

•Dusted rooms, walls, floors, ceiling, windows and glass door frames, furniture and carpets optimal level of customer service for the industry

•Provided response to all guest requests and inquiries

•Coordinated with housekeeping team and other hotel departments to ensure a clean and sanitized environment for guests

•Collect garbage and take it to a specific location

•Cleaned and disinfected bathrooms, sinks, and other sanitary equipment

Language Proficiency

•English, excellent written and verbal communication skills

•Arabic & Hindu, Fairly spoken

Personal Data:

Date of Birth : June 1, 1991

Place of Birth : Kambuga

Civil status : Single

Citizenship : Ugandan

Gender : Male

Visa Status : Employment

Visa Expiry : 7th Sept 2016

Character References:

Mr.Kareem

General Manager, Awtaad Cleaning & Maintenance Services

+971*********

Mr.Roben

Supervisor Cleaning, Al Resalah International School of Science

+971*********

Ms.Bright Rosemary

House Keeping Supervisor, Mweya Safari Lodge

+256********

Declaration

I hereby certify that the information mentioned above is true to the best of my knowledge

Nelson

Nelson Ampurira

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