Cleaning skill, Security Guard and hospitality professional
Resume:
First Name: Nelson
Last Name: Ampurira
Address: Rumailah Street, Ajman- UAE
Tel: +971*********
Email: **********@*****.***
Post Applied for: Packer
Career Objective
A proficient tourism & hospitality professional with 3 years of experience in housekeeping, customer care, hospitality, and cleaning arena seeking a next rewarding opportunity to make an impact to your company while developing my skills and career yet further.
Skills
•Excellent customer care skills
•Concise, clear verbal and written communication skills
•Demonstrates ability to interact with workers in a variety of situations and calm environment
•Knowledge of computer including office word, Excel and power point
•Ability to handle stress and work around the clock
Education
Year
Institution
Award
2011-2014
Makerere University, Kampala-Uganda
Bachelor of Tourism and Hospitality Management
Professional Experience
Sept 2016- 7th Sept 2018: Team Leader, Awtaad Cleaning & Maintenance LLC
Place of work: Al Resalah International School of Science- Sharja, UAE
Responsibilities;
•Lead and supervise a cleaning team of 25 members
•Ensure maintenance of the environment to the highest possible standard for students, staff and visitors to the school
•Monitor cleanliness for all school buildings, reporting of maintenance faults through the school cleaning supervisor
•Allocate precise and clear instruction of work to be performed on daily basis to all team members
2015- 2016: Assistant Operations Coordinator- Bond Tours & Travel Ltd, Kampala-Uganda
•Coordinated visitor activities to ensure smooth running of the visitor trip
•Delivered timely and accurate information to visitors and other service providers
•Responded to visitors and company emails
•Collaborated with other service providers like accommodation, transport, activities and sites to ensure
2010-2011: House Keeping Attendant, Mweya Safari Lodge-Uganda
•Assisted in cleaning all vacant and used rooms and provided status reports
•Dusted rooms, walls, floors, ceiling, windows and glass door frames, furniture and carpets optimal level of customer service for the industry
•Provided response to all guest requests and inquiries
•Coordinated with housekeeping team and other hotel departments to ensure a clean and sanitized environment for guests
•Collect garbage and take it to a specific location
•Cleaned and disinfected bathrooms, sinks, and other sanitary equipment
Language Proficiency
•English, excellent written and verbal communication skills
•Arabic & Hindu, Fairly spoken
Personal Data:
Date of Birth : June 1, 1991
Place of Birth : Kambuga
Civil status : Single
Citizenship : Ugandan
Gender : Male
Visa Status : Employment
Visa Expiry : 7th Sept 2016
Character References:
Mr.Kareem
General Manager, Awtaad Cleaning & Maintenance Services
Mr.Roben
Supervisor Cleaning, Al Resalah International School of Science
Ms.Bright Rosemary
House Keeping Supervisor, Mweya Safari Lodge
Declaration
I hereby certify that the information mentioned above is true to the best of my knowledge
Nelson
Nelson Ampurira
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