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Desktop Support Social Media

Manama, Manama, Bahrain
September 23, 2018

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Personal Information

Name: Muntadhar Mohammed Redha Atiya

Mobile Number: 33497638 - 37755669

Home number: 17693307


CPR Number: 840403682

Date of Birth: April 04, 1984

Nationality: Bahraini

Marital Status: Married

Address: Home 454 – Road 3922

Block 539 – Banijamra – Bahrain

Ready to work in GCC Countries

Passport No: 1796800


AMA International University 2008 -2013

- Bachelor in Business Informatics

Ahmed Al Imran School 1999 – 2002

- Commercial Studies


May 2016 – Present

Bahrain and Kuwait Restaurants Company (BKRC) – AMERICANA 1- Management Information System in BKRC

2- Software / Hardware Support for offices and restaurants 3- Configuring NCR Printers/Cash drawers/POS/barcode scanners. 4- Micros POS System Support and configuration

5- Configuring Cisco Routers, Networking and Desktop Support 6- Handling restaurants CCTV Project and give end user support. 7- Maintaining IT equipment inventory

8- Controlling the administrator server and exchange server. 9- Configuring new user accounts and e-mails, resetting passwords. 10- POS Application Support (Compri Technologies) – SQL Database. 11- Purchasing IT Equipment's

Oct 2009 - May 2016

Almoaayed international group (Apple Center)

1 Join Bahrain telecommunication company (Batelco) as a contract staff for hardware & software installation & support. 2 24\7 on call support for Batelco counters.

3 Hardware maintenance.

4 Network and software support.

5 Crimping, cabling, networking

6 Formatting and installing windows 2000, XP, Vista & windows 7 7 A4 size printer support, thermal printer support, cash drawers, card readers, scanners, note readers, UPS

8 Supporting and installing Kiosk and Autopay machines. 9 24\7 on call support for Batelco Kiosk and Autopay machines 10 Hardware support for Kiosk and Autopay machines 11 Repairing and Changing Printers, Barcode Scanners, Note readers, UPS for the Quick serve and Autopay machines.

12 Supporting Quick serve and Autopay machine for 24\7 13 Checking and Installing UPS

14 Maintaining Hardware and store inventory

March 2008 ~ Oct 2009

Jawad Business Group (JBG) – IT Division

- IT Support.

- Support team leader in JBG

- Team leader for formula 1 support team.

All IT support related to stores of JBG.

- 24/7 on call support.

- Retail & Restaurant POS system support.

- Networking and desktop support.

- Maintaining IT equipment inventory.

- Hardware maintenance.

May 2005 ~~ Feb 2008

Key Information Technology “Micros System dealer in Bahrain”

- Micros POS installer and support engineer.

- 24/ 7 on call support.

- Serving all 5 stars hotels in Bahrain.

- Serving around 30 five stars restaurants in Bahrain.

- Attended two Micros system training in Dubai, 2005, 2006. Skills & Strength

o Micros POS system RES3700 experience, V 3.2 & V 4.0. o Micros POS hardware maintenance experience, WS 2010, Eclipse, WS4.

o Micros POS system configuration and software maintenance. o Attended Micros training in Dubai KIT, V 3.2, and V 4.0. o Micros POS operation trainer for restaurant & hotels. o Micros installation accomplished: Shawarma Express, Lamizon du café, café Italia, med café, crepe café, Nandos, etc... o hard working, team work.

o Format & install windows 2000, XP, Vista & Windows 7. o POS installations, Cash drawers, thermal printers, touch screen, etc... o Ready to train people on how to use POS in proper way. o Good communication skills, dealing with different type of users. o Networking, crimping, RJ45 termination, cabling, etc o Maintaining and Supporting Batelco Quick serve Machines and Autopay machines

o Repairing and Changing Printers, Barcode Scanners, Note readers, UPS for the Quick serve and Autopay machines.

o Supporting Quick serve and Autopay machine for 24\7 o Checking and Installing UPS

o Maintaining Hardware and store inventory


1 Arabic (speaking and writing)

2 English (speaking and writing)

Interests and Activities

3 Sports, football, swimming.

4 Internet and browsing.

5 Cars show.

6 Modern Fashion.

7 PC assembling and support

8 Social Media and Video\Audio\Photo editing.

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