Yolanda Jiminez
*** * ******* ***. ******, CA ***12
**********@*****.***
(559) 300–8756 Mobile
Job Objective
To obtain a position with a high degree of responsibility that will allow me to utilize my knowledge and skills within the customer service industry.
Work Experience
10/2017 to 01/2018 KinderCare Learning Centers
993 E Champlain
Fresno, CA 93720
Position Held: Lead Teacher
Work Responsibilities: Assist Grade School students with activities,
Progams for assignments, assist with meals and snacks.
11/2017 to 12/2017 Highlands Energy Services
5114 E Clinton Way #111
Fresno Ca 93727
Position Held: Customer Service
Work Responsibilities: Asisst customers on the phone, calling out to
to see if they qualify for the program to recieve weather resation to there
home and set appoints with our contractors.
11/2016 to 12/2016 Western Trade Printing
5695 E Shields Ave
Fresno CA 93727
Position Held: Customer Service
Work Responsibilities: Assist customers on phones with orders, issues, data
Entry, close and bill customers on complete orders for the accounting department.
08/2016 to 10/2016 AmerPride Uniform Services
1050 W WhitesBridge Ave
Fresno CA 93706
Position Held: Office Assistant
Work Responsibilities: Assist Customers on phones with orders,issues, filing,
Creating folders, data entry.
07/2007 to 02/2016 Alpha Broder Co.
4247 S. Minnewawa Ave.
Fresno, CA 93725
Position Held: CSR/Web Support
Work Responsibilities: Assist customers on orders, issues on the web, returns, and stock information.
03/2002 to 02/2016 Kids Kare Central West
3003 N. West Ave.
Fresno, CA 93705
Position Held: Teacher’s Aide
Work Responsibilities: Assist students on assignments and activities.
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06/1995 to 03/1996 Fresno Housing Authority
1331 Fulton Mall
Fresno, CA 93721
Position Held: Receptionist
Work Responsibilities: Impute information into a data system on customer accounts. File documents into the appropriate files. Assisted supervisors with file retrieval.
05/1994 to 08/1994 Dellavalle Laboratory Inc.
1910 W. McKinley Ave.
Fresno, CA 93728
Position Held: Receptionist
Work Responsibilities: Input Data Entry on chemicals for the company’s accounts. Re-check chemical codes for accuracy and process orders.
Abilities and Skills
Ability to adhere to established policies and procedures
Ability to draw upon existing resources to improve productivity and quality of work
Ability to remain professional and productive in a high volume, fast-paced environment
Ability to multitask and complete complex assignments with attention to detail and accuracy
Advanced technological skills with extensive knowledge of Microsoft and Windows software
Strong written and verbal communication, customer service, and analytical skills
References Available Upon Request