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Customer Service Data Entry

Fresno, California, United States
September 23, 2018

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Yolanda Jiminez

*** * ******* ***. ******, CA ***12

(559) 300–8756 Mobile

Job Objective

To obtain a position with a high degree of responsibility that will allow me to utilize my knowledge and skills within the customer service industry.

Work Experience

10/2017 to 01/2018 KinderCare Learning Centers

993 E Champlain

Fresno, CA 93720

Position Held: Lead Teacher

Work Responsibilities: Assist Grade School students with activities,

Progams for assignments, assist with meals and snacks.

11/2017 to 12/2017 Highlands Energy Services

5114 E Clinton Way #111

Fresno Ca 93727

Position Held: Customer Service

Work Responsibilities: Asisst customers on the phone, calling out to

to see if they qualify for the program to recieve weather resation to there

home and set appoints with our contractors.

11/2016 to 12/2016 Western Trade Printing

5695 E Shields Ave

Fresno CA 93727

Position Held: Customer Service

Work Responsibilities: Assist customers on phones with orders, issues, data

Entry, close and bill customers on complete orders for the accounting department.

08/2016 to 10/2016 AmerPride Uniform Services

1050 W WhitesBridge Ave

Fresno CA 93706

Position Held: Office Assistant

Work Responsibilities: Assist Customers on phones with orders,issues, filing,

Creating folders, data entry.

07/2007 to 02/2016 Alpha Broder Co.

4247 S. Minnewawa Ave.

Fresno, CA 93725

Position Held: CSR/Web Support

Work Responsibilities: Assist customers on orders, issues on the web, returns, and stock information.

03/2002 to 02/2016 Kids Kare Central West

3003 N. West Ave.

Fresno, CA 93705

Position Held: Teacher’s Aide

Work Responsibilities: Assist students on assignments and activities.

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06/1995 to 03/1996 Fresno Housing Authority

1331 Fulton Mall

Fresno, CA 93721

Position Held: Receptionist

Work Responsibilities: Impute information into a data system on customer accounts. File documents into the appropriate files. Assisted supervisors with file retrieval.

05/1994 to 08/1994 Dellavalle Laboratory Inc.

1910 W. McKinley Ave.

Fresno, CA 93728

Position Held: Receptionist

Work Responsibilities: Input Data Entry on chemicals for the company’s accounts. Re-check chemical codes for accuracy and process orders.

Abilities and Skills

Ability to adhere to established policies and procedures

Ability to draw upon existing resources to improve productivity and quality of work

Ability to remain professional and productive in a high volume, fast-paced environment

Ability to multitask and complete complex assignments with attention to detail and accuracy

Advanced technological skills with extensive knowledge of Microsoft and Windows software

Strong written and verbal communication, customer service, and analytical skills

References Available Upon Request

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