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Manager Customer Service

Location:
Charleroi, PA
Posted:
September 22, 2018

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Resume:

DAVID B. DAVISON

*** ****** ******

Monessen, PA 15062

724-***-**** (home) / 412-***-**** (cell)

ac646h@r.postjobfree.com

WORK EXPERIENCE:

*/** – present Speedway, Perryopolis, PA

Manager

Responsible for all aspects of running a gas station convenient store with a food café.

Responsible for all aspects of a gas station convenience store with a cafe including daily,

Monthly, and annual paperwork, weekly inventory for entire store, employee

management, advertising, and purchasing.

10/15 – 4/18 Sandvik Mining, Brier Hill, PA

Delivery Driver

Responsible for delivery of coal mining parts to clients in Pennsylvania,

West Virginia, and Ohio. Customer and company paperwork, expense recording,

and client goodwill are my additional responsibilities in this position.

6/15 – 9/15 Henschel and Sons Exhaust & Equipment Warehouse, Connellsville, PA

Delivery Driver (position eliminated due to downsizing)

Responsible for delivery of automotive exhaust parts to clients in Ohio, West Virginia, Kentucky, and Tennessee. Customer paperwork, expense recording, completion of

Driver Log, and client goodwill were additional responsibilities in this position.

3/14 – 3/15 Suburban Lanes, Morgantown, WV

General Manager (left position to attend Commercial Driver Training)

Responsible for all aspects of a bowling center including daily, monthly, and annual

paperwork, monthly inventory for entire center including lounge, employee

management, advertising, and purchasing.

5/13 – 10/13 Lady Luck Nemacolin, Farmington, PA

Slots Supervisor (position eliminated due to downsizing)

Responsible for all aspects of customer service as well as monitoring slot machine

performance and completion of required paperwork for Slot Department compliance.

7/09 – 5/13 Rivers Casino, Pittsburgh, PA

Players Club Team Member (7/09 to 9/09),

Players Club Supervisor (9/09 to 1/12), Slots Supervisor (1/12 to 5/13)

Responsible for all aspects of customer service as well as monitoring of slot machine

performance and completion of required paperwork for Slot Department compliance.

DAVID B. DAVISON

Page 2

WORK EXPERIENCE: (continued)

8/08 – 7/09 The Clarks Companies, U. S. Headquarters, Newton, MA

Sales Associate, Tanger Outlets, Washington, PA

Responsible for sales, opening and closing duties, inventory, and stockroom.

11/06 – 8/08 AMF Corporation, Richmond, VA

General Manager, AMF Mt. Lebanon Lanes, Pittsburgh, PA

Responsible for all aspects of a bowling center including corporate paperwork, month ly

inventory, employee management, advertising, and purchasing.

1/06 – 8/06 Storm Products, Incorporated, Brigham City, UT

North East Regional Sales Manager (position eliminated due to downsizing)

Liaison between Storm and all east coast bowling distributors. Additionally

Responsible for all aspects of selling Storm bowling products, including cold calls and sales/courtesy calls, to pro shops and bowling centers in the Northeastern United States. This position was based out of my home in western Pennsylvania and weekly travel was required to perform sales duties. Represented Storm at the 2006 Super Bowl High Roller, the 2006 Bowl Expo, the 2006 July High Roller in Las Vegas, and 2006 distributor and consumer trade shows in sales region. Storm representative to all Professional Bowlers Association tournaments held within sales region.

10/05 – 1/06 AMF Corporation, Richmond, VA

General Manager, AMF Heister Lanes, Reading, PA

Responsible for all aspects of a bowling center including daily, monthly, and annual

corporate paperwork, monthly inventory for entire center including lounge, employee

management, advertising, and purchasing.

8/05 – 10/05 AMF Corporation, Richmond, VA

Assistant General Manager, AMF Conchester Lanes, Boothwyn, PA

Responsible for various aspects of a bowling center including employee

management, daily corporate paperwork, and monetary reconcilement. Promoted to

General Manager at AMF Heister Lanes one month after beginning employment

with AMF Corporation.

5/01 – 8/05 Bowlers Depot Pro Shop, Monessen, PA

Owner (closed shop to accept position with AMF Corporation)

Responsible for all aspects of managing a bowling pro shop including sales, fitting

and drilling, customer service, inventory management, personnel management and

complimentary bowling instruction to customers as necessary. The pro shop was

located in Brunswick 51 Lanes, Belle Vernon, PA, and AMF Noble Manor Lanes and

South Hills Bowl, Pittsburgh, PA. Attended 2001-2004 Bowl Expos, 2002-2004 East

Coast Bowling Trade Shows and 2001-2004 Ace Mitchell Trade Shows, Akron, Ohio.

DAVID B. DAVISON

Page 3

WORK EXPERIENCE: (continued)

11/00 - 8/05 and Allegheny County, Pittsburgh, PA

11/06 - 7/09 Elections Voting Machine Mechanic

Responsible for voting machine set-up in assigned territory prior to Election Day. On

Election Day, on-call to correct voting machine technical problems within assigned

territory.

12/99 - 4/01 Saunier-Wilhem, Pittsburgh, PA

Pro Shop Manager (position eliminated due to company closing)

Responsible for all aspects of managing a bowling pro shop including sales, ball fitting

and drilling, customer service, inventory management, and complimentary bowling

instruction to customers as necessary. This position was based at Brunswick 51 Lanes,

Belle Vernon, Pennsylvania, although travel to Pittsburgh was required on a regular basis

to obtain supplies from the Saunier-Wilhem warehouse and to attend company meetings.

Also represented Saunier-Wilhem at the 2000 Bowl Expo in Las Vegas, Nevada.

10/97 - 9/99 Gebhardt’s Bowling Supply, Allentown, PA

Sales Representative (position eliminated due to downsizing)

Responsible for all aspects of selling bowling supplies to customers in Ohio, West

Virginia, western Pennsylvania, western New York, and western Maryland. Cold calls,

sales/courtesy calls, telemarketing, and inventory management were some of the

major responsibilities of this position. This position was based out of my home in

western Pennsylvania. Travel to Allentown was required on a regular basis for sales

meetings and trade shows. Represented Gebhardt’s at the 1998 Bowl Expo in Nashville,

Tennessee, and the 1999 Bowl Expo in Orlando, Florida.

1/93 - 3/98 Dave Davison's Modern Image Salon, Charleroi, PA

Owner/Operator (left position to accept sales representative position)

Responsible for all aspects of a styling salon including hair color, permanent waves, and

hair cutting. Additional responsibilities as owner/operator included handling customer

service, personnel management, marketing, inventory control, purchasing, scheduling,

and payroll. A tanning booth and a tanning bed were also successfully operated at this

salon.

3/92 - 11/92 Tony Del Verme's Styling Salon, Monessen, PA

Licensed Cosmetologist (left position to open own salon)

Responsible for all aspects of a styling salon including hair color, permanent waves, and

hair cutting.

DAVID B. DAVISON

Page 4

WORK EXPERIENCE: (continued)

12/90 - 7/91 Mellon Bank, Pittsburgh, PA

TRP Operator (left position to attend Pittsburgh Beauty Academy)

Responsible for processing scannable documents on a TRP machine. Duties included

machine operation for endorsing and encoding checks received in the Retail Lockbox

Area. Also data entry via AWS terminal for quarterly Internal Revenue Service project.

Job Achievements: March 1991 Blue Ribbon Award for Accuracy

April 1991 Blue Ribbon Award for Accuracy

EDUCATION:

4/15 – 5/15 AAA School of Trucking, Harrisburg, PA

Course of Study: Commercial Driver Training, CDL-Class A license obtained.

7/91 - 5/92 Pittsburgh Beauty Academy, Charleroi Branch

Course of Study: General Cosmetology

9/84 - 6/87 California University of Pennsylvania

Computer languages studied include COBOL, FORTRAN, and BASIC. Statistical

methods and other mathematical courses also successfully completed.

9/81 - 6/83 Brownsville Area High School, Brownsville, PA

Course of Study: Vocational Technical Education in Data Processing/Computer

Operations

INTERESTS and CERTIFICATIONS:

PIAA Officials Certification for Basketball and Baseball, 1987 to present.

AMF ‘C’ Mechanic Certification, 2008 to present.

TIPS Certification, June 2007 to present.

USA Bowling Coaching Bronze Certification, November 2004 to present.

Pennsylvania Licensed Cosmetologist, 1992 to present.

Former Member of the Professional Bowlers Association.

Previously held a K License from Pennsylvania Gaming Control Board.

REFERENCES

of

DAVID B. DAVISON

Wes Pye

Overseas Sales Manager, Storm Bowling Products, Brigham City, UT

801- 721-1651 (cell)

Anthony Podobnik, Jr.

University of Pittsburgh Employee, Pittsburgh, Pa

724- 263-1347 (cell)

Thomas Brandtonies

Motivational Speaker, Kansas City, MO

913-***-**** (cell)

John Bane

Casino Host, Lady Luck Casino, Farmington, PA

563-***-**** (cell)

Gary Love

Casino Compliance Representative, Pittsburgh, PA

412-***-**** (cell)



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