Proactive, detail-oriented, performance-driven professional with 8+ years’ experience in project management; planning, managing, coordinating, developing, monitoring, and guiding the change processes in projects. Have progressive expertise in leadership and problem solving, strong organizational, communication and interpersonal skills; capable of working within diverse populations. Knowledgeable about job structure with a proactive approach to seeking additional training opportunities which will enhance skill for current position and will promote growth within the organization. Keen understanding of business priorities, genuine team player committed to managing operations and projects flawlessly to completion. Versatile and innovative professional able to see the “big picture” while staying on top of all the small details. Trainable with desire to enhance multitasking skills to meet goals set forth by management. Effective time management skills and the ability to learn new systems and their applications. Drive by new challenges and desire to be successful in all endeavors. Well versed in Creating, Configuring & Customizing Site Collections, Document libraries, Content Types, Master Pages, InfoPath forms and Custom Lists. Experienced in creating custom site templates and list templates in SharePoint 2010/2013. SharePoint migrations. Experience with MS Team Foundation Server (TFS), SharePoint Designer, and Visual Studio Services.
DAWIA Level I Program Management Certification, Equivalent
CompTIA Security+ Certified - 2017
ITIL V3 Certified – 2017
MSCE SharePoint (70-331 and 70-332) - 2018
Project Management Professional Certification (PMP) – In Progress
Microsoft Office Suite (Word, Excel, Access, PowerPoint, and Outlook)
Microsoft Visio Studio
BMC Remedy 8.1
MS SharePoint 2007/2010/2013/2016/Online
MS SharePoint Designer
MS Office 365
PURDUE UNIVERSITY, West Lafayette, IN (Online Degree)
Major: Computer and Information Technology, Specialization: Project Management
Masters of Science January 2016 – December 2018
PURDUE UNIVERSITY, West Lafayette, IN
Major: Mathematics and Computer Science
Minor: Business Management
Certificate in Entrepreneurship and Innovation
Bachelors of Science December 2015
Arlington, VA DECEMBER 2017 – PRESENT
Create custom forms using InfoPath 2013 provided data validation and published them to SharePoint Form Library.
Extensively use SharePoint Object model to show SharePoint data in ASP.NET web applications.
Design and Develop Custom Page Layouts for Branding and Chroming of portal by SharePoint Designer 2013 for the look and feel of the portal by modifying Master Pages.
Create SharePoint sites and sub sites with custom Document Libraries and Lists.
Use SharePoint Designer 2013 for branding and customizing SharePoint Sites by modifying Master Pages. Used SharePoint designer for creating Page Layouts for different modules.
Create Custom Site Templates and List Templates for developing customized pages for the portal.
Develop custom Work flows to automate the business processes using Visual Studio and SharePoint Designer 2013.
Extensively work on InfoPath Forms, form services and integrated them with workflows.
Perform Office 365 to Office 365 migration using Sharegate
Create Custom Document Libraries, Lists, List Views, Content Types and Site Columns.
Create Report Center with dashboard pages and added KPIs and web parts to the dashboard.
Design and develop the Custom web parts and WebPages for SharePoint in Visual Studio.
Create Document Libraries and associated them with the workflows, Event handlers using custom coding and SharePoint Designer.
Customize the intranet site using SharePoint Designer to give it a same look as the website.
Used SharePoint Designer for customizing SharePoint Server by modifying Master Pages.
Coordinated with the offshore Teams at different steps during the development.
Deployment of Application on Test and Production Server, debugging and troubleshooting applications.
Remote MARCH 2018 – SEPTEMBER 2018
Developed custom code
Developed and managed SharePoint site content and capabilities
Implementing SharePoint-based workflows
Implementing and configuring usages of Search, Metadata, and User Profile Services within SP’s applications services framework
Designed, configured, developed, and implement enhancements to existing systems and integration of other applications with SharePoint
Implementation of SharePoint-based workflows as well as development of Business Intelligence dashboards
Provided technical support and resolution of production defects
Participated in the testing process through test review and analysis, test witnessing and certification of software
Build proof of concept examples and maintain product test software and demos for training purposes
Actively participated in product design reviews by providing creative and practical ideas and solutions in a teamwork environment
Development of BI dashboards
Developed and maintained key components of the software suite using SharePoint 2013, Microsoft .Net framework, ActiveClient, SQL Server 2014 Standard and/or Enterprise Edition, Windows Server 2012
Understanding of database technologies to include backup/restoration and replication
Worked with project Stakeholders to develop requirements and maintain core documentation throughout the project
Developed software solutions by studying requirements analysis and information needs; conferring with stakeholders and IT Management; studying systems flow, data usage, and work processes; performs software design using software development fundamentals and processes, debug, test, and deploy software solutions
Arlington, VA DECEMBER 2017 – MARCH 2018
Department of Defense Tier II Help Desk Specialist
Provide 24/7 Tier II technical support to the DoD, US Army and other government agencies
Instruct users with proper hardware and software utilization
Install approved software and perform VoIP phone troubleshooting/Voice Mail Password resets
Respond to inbound calls/emails in a timely and professional manner
Document all interactions in the appropriate tracking system and escalate issues that cannot be resolved in a timely manner
Troubleshoot all MS Office issues to include Outlook
Create new and remapping of .pst files as requested
Monitor of network drives, identify corresponding file share, and map network printers
Assist customers with account creations across multiple applications and follow designated escalation procedures when necessary
JOINT CHIEF OF STAFF - PENTAGON
Arlington, VA DECEMBER 2016 – DECEMBER 2017
SharePoint Knowledge Engineer
SharePoint development with InfoPath and SharePoint Designer creating custom lists, libraries, workflows and forms
Training end users on lists, libraries, pages, publishing, web parts, importing, exporting, navigation and many other SharePoint features during project deployments and with ongoing support
User training, conducting requirements gathering sessions with end users and user testing
User interface design, front-end web development & branding of SharePoint sites
Responsible for granting appropriate permissions to SharePoint for all our SharePoint users.
Assisted monthly in applying Microsoft patches to all related servers. This included documenting patches applied, testing functionality, and restarting servers.
Responsible for keeping SharePoint patches/updates current.
Responsible for migrating Joint Staff SharePoint 2010 farm into a 2013 farm.
Served as a member of the team that migrated a SharePoint 2010 farm, into a 2013 farm.
Main help desk analyst for all SharePoint related tickets
Responsible for creating, implementing, and repairing SharePoint workflows.
Deploy InfoPath Form and SharePoint Designer Workflow on Production.
Worked on Master Page, Page Layout design using SharePoint Designer
Extensively used SharePoint Designer to design and develop various custom new forms, data form web parts, custom edit forms and custom display forms.
Gather customer requirements, plan and develop solutions, and demo / train users on product for customer acceptance.
Providing users with permissions needed to access SP pages, sites, libraries, files, and folders.
Analyze business process with an understanding of technical problems and solutions as they relate to the current and future joint environment and provide recommendations as necessary.
Integrate or replace outdated processes with new processes according to best practice and communicate any changes to impacted JS teams.
Support Tier II and Tier III of the Service Desk, primarily with SharePoint in a business process environment.
Recommend and facilitate quality improvement and collaboration efforts as it relates to IT.
Utilize BMC Remedy to track support requests and share support efforts; escalate support requests to the appropriate Tier III support and other teams
Support administration and management of Joint Staff SharePoint 2010/2013 presences according to governance and best practice, at the Farm and Site Collection Administrator levels.
Experience with configuration, migration, and administration from SharePoint 2007 to SharePoint 2010
Interact with users at various levels and evaluate vendor products.
Provide data supported recommendations on Directorate proposed IT requirements, to include utility, integration and supportability of applications within the Enterprise and the Joint Information Environment (JIE).
Provide data supported recommendations for policies, procedures, methodologies, and tools to be used for Joint Staff Knowledge Management objectives.
Created site definition, site columns, content type, list definition, list instance, document libraries, and list views.
Created various OOTB web part and managed SharePoint Security.
Configured and maintained document libraries, form libraries & created views.
Designed, developed, and published InfoPath forms to work with SP lists, libraries and forms, and attached it with workflow.
Provided migration support to JS users during a user migration to a new network, SP 2010 to SP 2013 using Metalogix; and during Windows 2007 to 2010 migration.
DEFENSE HEALTH AGENCY
Arlington, VA JUNE 2016 – NOVEMBER 2016
JOMIS Project Manager
Responsible for the coordination and completion of ACAT 1 DoD acquisition projects
Oversee all aspects of various part of the project
Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project.
Plans, prepares, tracks and maintains acquisition lifecycle documentation.
Serve as the SharePoint knowledge manager
Manages the SharePoint collaboration tool and other relevant databases for the Government customer.
Assisted in developing the company's SharePoint approach and helped to train the management staff on the SharePoint platform.
Supports development of acquisition milestone documentation.
Prepares reports for upper management regarding status of project
LAFAYETTE, IN JANUARY 2015 – JUNE 2016
Conflict Minerals Data and Supplier Analyst/Project Coordinator
Lead the implementation and execution of the conflict minerals compliance and disclosure program
Define project plan (project timeline, milestones, roles and responsibilities) and regularly report on status of project.
Communicate and follow-up with suppliers and align all activities with the strategic sourcing team.
Work directly with the strategic sourcing team and contact suppliers to verify / validate the correct contact for conflict minerals responses will be required.
Utilize the iPoint software tool to load supplier’s data. Load supplier contact information including name and e-mail addresses for suppliers where conflict mineral compliance responses are required.
Monitor suppliers for responses and non-responses. For incorrect or non-responsive suppliers, follow up actions will be required including additional e-mails and phone calls to the suppliers.
Utilized SharePoint to collaborate and communicate with vendors and to track the work of the project
Report regular metrics of supplier responses versus non-responses and incorrect use of template and tool.
Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
Negotiate with project suppliers to obtain resources or materials.
INDIANA ARMY NATIONAL GUARD
LAFAYETTE, IN MAY 2008 – MAY 2017
E-5 Automated Logistics Specialist – Supply Chain Project Manager
Working in the Logistics area working using the Army Stamis system SAMS-E/1E/ including PBUSE
Monitoring data management to keep accurate product, contract, pricing and invoicing information.
Working closely with suppliers and customers to improve operations and reduce cost.
Ensuring the personal safety and safe working environment of staff.
Communicating needs & objectives to team & key personnel in procurement, logistics & distribution.
Providing accurate routing information to ensure that delivery times and locations are coordinated.
Accurately calculating total supply chain costs in relation to proposed new projects.
Manage project execution to ensure adherence to budget, schedule, and scope.
Monitor or track project milestones and deliverables.
Confer with project personnel to identify and resolve problems.
Submit project deliverables, ensuring adherence to quality standards.
Plans, schedules, and assigns work to subordinates.
Schedule and facilitate meetings related to the project.
Initiate, review, or approve modifications to project plans.
Perform risk assessments to develop response strategies.
Monitor the performance of project team members, providing and documenting performance feedback.
Identify need for initial or supplemental project resources.
Identify, review, or select vendors or consultants to meet project needs.
Develop and manage budgets for projects.
Requisition, receive, and inspect incoming supplies and equipment.
Conducts turn in of excess and unserviceable equipment.
Provides SharePoint support to end users
Administers and maintains sites and sub-sites
Generated Parts Analysis reports, Shortage reports, Financial and Commanders Exception Reports and reports using Microsoft Program.
Establishes and maintains files. Prepare the opening and closing of Maintenance work orders and service schedule.
Ensure that all hand receipts/annexes are correct, and signed. Conducts inventories of property.
Conducts inventory reports and determine stock levels.
Track all man-hours of employees using WIMMS.
OFFICE OF THE PROVOST AND DISCOVERY PARK - ADVANCE
WEST LAFAYETTE, IN MAY 2013- MAY 2014
Utilize HTML to create online applications
Develop and maintain the ADVANCE programs intranet website
Support employee needs by setting up websites, creating user accounts, training on the use of intranet applications and troubleshooting through helpdesk inquiries
Liaise with departmental representatives to improve website appearances
Manage and update databases
Responsible for managing, coordinating, developing, monitoring, and guiding the change processes of the web content
Update web content and photos as needed
PURDUE UNIVERSITY - LOUIS STOKES ALLIANCE FOR MINORITY PARTICIPATION
WEST LAFAYETTE, IN JANUARY 2012- MAY 2014
Project Coordinator for Student Outreach Programs
Responsible for managing, coordinating, developing, monitoring, and guiding the change processes for projects
Manage database of contacts and conferences/deadlines
Manage Mailing and filing system
Allocated and wrote grants for funding for numerous activities
Postage pickups and drop offs when needed
Help coordinate all material needed to train staff working on the outreach program
Prepared a budget for completing each project
Conducted many administrative task; answer phones, manage mailing
Scheduling meetings to go over project plan
Track, purchase and organize office supplies for outreach programs
Coordinated and order t-shirts for student and staff of the program
Negotiating contracts to reduce costs and achieve maximum efficiency.
Provided overall administration and management of SharePoint site collections with multiple sites, web parts, and workflows.
Obtained quotes for transportation and also making cost comparisons.
Prepare project status reports by collecting, analyzing, and summarizing information and trends.
Direct or coordinate activities of project personnel.
Establish and execute a project communication plan.