Customer Service Sales
Resume:
DENNIS KANTOR
Peachtree Corners, GA 30096
***********@*****.***
OBJECTIVE
A challenging part-time position to utilize my professional experience, extensive education, team working abilities, and to advance my skills
SKILLS
I have retained great customer service skills after working in Pet Supermarket, the fast food industry, as well as a high-end car wash. I am able to communicate well with people and I have a very friendly personality. I have done volunteer work for Clover Run Rescue and my entire life has been spent caring for animals of all types. From dogs and cats to exotics such as large reptiles and macaws. Working as a referee helped me build confidence and quick decision making skills. My job as a sales associate at Pet Supermarket sharpened my customer service skills, and taught me how retail really works. After gaining experience in direct marketing at Peak Marketing, I learned how to comfortably communicate with many different types of people. As a job that strictly pays commission, the harder I worked and the better I got at following the system, the more money I would make. This sparked a fire in me that made me work as hard as I could, eventually making me the top salesman of my team a in a matter of 4 weeks. I am currently employed at Ted’s Montana Grill.
EXPERIENCE
01/2018 – Ted’s Montana Grill Peachtree Corners, GA
Host
Greeted guests when they came in
Created personal relationships with guests
Learned to use the seating system
Learned to rotate the servers in an efficient manner
Gained customer service experience
09/2017 –12/2017 Peak Marketing Norcross, GA
Direct Marketer
Learned about personal growth and goal setting
Learned about the importance of networking and mentorship
As a door to door sales job, I offered homeowners free estimates for windows, siding, or roofing
I learned how to be indifferent to those who treat you poorly or tell you no
I learned how to navigate resistance and close sales
SEE Factors (SEE is an acronym for Smile, Eye Contact, Enthusiasm)
Was taught body language and how to read it
Sharpened my work ethic through pep talks and challenges.
05/2017 – 9/2017 Red Bandanna Norcross, GA
Sales Associate
Helped customers make informed decisions on which products to buy for their pet
Worked the cash register
Loaded/unloaded stock
Ran the store from open to close (10:00 AM-7:00 PM)
Clean the dog wash
Mastered dog nutrition
Learned about specific health issues amongst dogs and cats
Customer service for any issues that customers may have had
01/2017 – 05/2017 Pet Supermarket John’s Creek, GA
Sales Associate
Pushed sales, worked closely with customers answering questions to help them make an informed decision
Worked the cash register
Loaded/unloaded stock, performed cleaning duties
Cared for animals
Learned about specific needs that allergy pets may have
04/2015 – 11/2016 Autobell Carwash Alpharetta, GA
Crew Member
Washed and cleaned exterior/interior of luxury vehicles
Cleaned the lot and the carwash
Maintained processional and friendly relationship with customers
Greeted customers politely and created personal relationships
03/2015 – 11/2015 Taco Bell Alpharetta, GA
Crew Member
Worked as a crew team member
Greeted customers
Took accurate food orders
Prepared Taco Bell famous food
Insured items were well stocked
Performed restaurant cleanliness
01/2013 - 01/2015 Norcross Soccer Association Norcross, GA
Referee
Worked as a soccer referee for recreational and select level teams
Maintained professional relationship with coaches, players and parents
EDUCATION
2016 - Present Kennesaw State University Kennesaw, GA
Obtaining a bachelor’s degree in Business Administration
2012 -2016 Chattahoochee High School John’s Creek, GA
High School Diploma
References available upon request
Contact this candidate