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Customer Service Sales

Location:
Norcross, GA
Posted:
September 22, 2018

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Resume:

DENNIS KANTOR

**** ******** **** *****

Peachtree Corners, GA 30096

678-***-****

ac642c@r.postjobfree.com

OBJECTIVE

A challenging part-time position to utilize my professional experience, extensive education, team working abilities, and to advance my skills

SKILLS

I have retained great customer service skills after working in Pet Supermarket, the fast food industry, as well as a high-end car wash. I am able to communicate well with people and I have a very friendly personality. I have done volunteer work for Clover Run Rescue and my entire life has been spent caring for animals of all types. From dogs and cats to exotics such as large reptiles and macaws. Working as a referee helped me build confidence and quick decision making skills. My job as a sales associate at Pet Supermarket sharpened my customer service skills, and taught me how retail really works. After gaining experience in direct marketing at Peak Marketing, I learned how to comfortably communicate with many different types of people. As a job that strictly pays commission, the harder I worked and the better I got at following the system, the more money I would make. This sparked a fire in me that made me work as hard as I could, eventually making me the top salesman of my team a in a matter of 4 weeks. I am currently employed at Ted’s Montana Grill.

EXPERIENCE

01/2018 – Ted’s Montana Grill Peachtree Corners, GA

Host

Greeted guests when they came in

Created personal relationships with guests

Learned to use the seating system

Learned to rotate the servers in an efficient manner

Gained customer service experience

09/2017 –12/2017 Peak Marketing Norcross, GA

Direct Marketer

Learned about personal growth and goal setting

Learned about the importance of networking and mentorship

As a door to door sales job, I offered homeowners free estimates for windows, siding, or roofing

I learned how to be indifferent to those who treat you poorly or tell you no

I learned how to navigate resistance and close sales

SEE Factors (SEE is an acronym for Smile, Eye Contact, Enthusiasm)

Was taught body language and how to read it

Sharpened my work ethic through pep talks and challenges.

05/2017 – 9/2017 Red Bandanna Norcross, GA

Sales Associate

Helped customers make informed decisions on which products to buy for their pet

Worked the cash register

Loaded/unloaded stock

Ran the store from open to close (10:00 AM-7:00 PM)

Clean the dog wash

Mastered dog nutrition

Learned about specific health issues amongst dogs and cats

Customer service for any issues that customers may have had

01/2017 – 05/2017 Pet Supermarket John’s Creek, GA

Sales Associate

Pushed sales, worked closely with customers answering questions to help them make an informed decision

Worked the cash register

Loaded/unloaded stock, performed cleaning duties

Cared for animals

Learned about specific needs that allergy pets may have

04/2015 – 11/2016 Autobell Carwash Alpharetta, GA

Crew Member

Washed and cleaned exterior/interior of luxury vehicles

Cleaned the lot and the carwash

Maintained processional and friendly relationship with customers

Greeted customers politely and created personal relationships

03/2015 – 11/2015 Taco Bell Alpharetta, GA

Crew Member

Worked as a crew team member

Greeted customers

Took accurate food orders

Prepared Taco Bell famous food

Insured items were well stocked

Performed restaurant cleanliness

01/2013 - 01/2015 Norcross Soccer Association Norcross, GA

Referee

Worked as a soccer referee for recreational and select level teams

Maintained professional relationship with coaches, players and parents

EDUCATION

2016 - Present Kennesaw State University Kennesaw, GA

Obtaining a bachelor’s degree in Business Administration

2012 -2016 Chattahoochee High School John’s Creek, GA

High School Diploma

References available upon request



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