Full name Houssem Edin Said
Age 26 Old
Marital status single
Visa status NOC available
Address Al Saad, Doha city
Phone number 66419869
Email address firstname.lastname@example.org
Verbal Communication and Customer Service
Resolve Conflict and Teamwork
Professionalism and build client Relationships
Work as a Supervisor at Tea Club Restaurant in the pearl Qatar Since October 2016 Duties and responsibilities:
Take customer orders
Provide the perfect service experience for every Guest
Ensure the Guest feels important and welcome in the restaurant
Ensure hot food is hot and cold food is cold
Adhere to timing standards for products and services
Look for ways to consolidate service and increase table turns
Receive payments and present change to customers
Pack food items, make coffee, and Tea
Function as the host/hostess of the restaurant
Make reservations for customers
From:2015 To 2016 Waiter Captain at Shish Khan Hotel : Duties and responsibilities:
Supervises activities of workers in section of dining room: Receives guests and conducts them to tables.
Describes or suggests food courses and appropriate wines.
When serving banquets, may be designated Banquet Captain
Present menu, answer questions and make suggestions regarding food and beverage
Apply positive suggestive sales approach to guide Guests
Assist in keeping the restaurant clean and safe
Report to property on time and in proper uniform From: 2014 to 2015 Waiter at Imperial Park :
Duties and responsibilities:
Responsible for maintain high standards of Food & Beverage services to guests & patrons.
Performs standards of performance as detailed in the restaurant operations manual to ensure efficient operation of the outlet in accordance with the restaurant policy.
Ensure that guest needs and expectation are met by providing efficient and professional service.
Promote the identity of the restaurant, building rapport and sense of personalized service towards guests.
Making recommendations to management for modernization of equipment, service methods and presentation for improved guest satisfaction.
Greet and escort customers to their tables
Present menu and provide detailed information when asked
Up-sell additional products when appropriate
Check dishes and kitchenware for cleanliness and presentation and report any problems Education and certificate:
Certificate of High School degree
Customer service and waiter captain training
Arabic Mother Tongue