Monika A. Williams
916-***-**** ******.********@****.***
Highlights
Experienced sales and marketing professional with consistent revenue growth.
Strong background in managing client services, internal teams and sales representatives.
Forge and maintain excellent relationships with clients and colleagues.
Excellent Customer Service skills, consultative selling skills, excellent negotiator, oversees entire sales process
Highly motivated self-starter with ability to multitask: Exceptional analytical and organizational skills.
Flexible, resilient and collaborative sales professional with exceptional performance and individual contributor.
Extensive experience compiling, reporting and analyzing data.
Cold calling, warm calling and B2C extensive experience with proven track record.
Superior interpersonal and communication skills with honesty and integrity.
Proficient in MS Office and Windows.
Sales Executive seeking an opportunity to use my customer service, sales and management skills to improve customer satisfaction.
Professional Experiences
*Devoted efforts to a temporary family matter* 11/17 to present
Kuehne & Nagel, Inc. 4/16 to 11/17
Business Development Manager/Ocean Services
Develop and grow new logistics opportunities for California’s Central Valley and Northern NV
Ocean Services focus but also responsible for air export/air import, domestic services, brokerage services, 3pl and more
Made strong headway with the Nut Growers Associations in CA for ocean exports/won several large bidding opportunities exceeding $1m per annum revenue
DHL Global Forwarding, Northern CA/Nevada 2/16 to 4/16
Senior Sales Executive/Key Account Manager
Additional responsibilities added to include entire State of Nevada- Key Account Management and growth of Multinational Customers
RFQ responsibilities and presentations
Collaborate with internal pricing and operational management to ensure customer satisfaction globally
DHL Global Forwarding, Northern CA/Northern NV
Senior Sales Executive 7/13 to 2/16
Manage and grow sales territory
Sold $1.6 million of new business in 2015, $1.3 million 2014
Grew and managed numerous Key Accounts for DGF and took them from downtrading to uptrading – 61% year over year growth on 1 Multi National Customer in my territory.
DHL Worldwide Express, San Jose, CA and Denver, CO 12/91-06/99
Senior Account Executive
Sold and executed over $31.5 million in business opportunities.
Performed consistently at 120% of targeted goals.
Won National Sales Awards 1996 and 1997-International Revenue Growth Year of Year.
Created and negotiated all job quotes and RFP responses.
Assisted management with sales territory budgeting processes.
Trained new sales representatives.
Sold, implemented and managed diverse high-profile clientele, including Apple, HP, Cisco Systems, Newmont Gold, Motorola Fulfillment, Hyundai, Denver Gold Group, and Toshiba.
Independent Sales Consultant/Stay at home mom/Work from home 09/06-7/13
Eagle Global Logistics, Sacramento, CA (aka Ceva) 03/05-09/06
Senior Account Executive
Achieved 75% growth in territory selling transportation and logistics services.
Created and executed “driver lead” program and Wednesday cold call mornings to ensure full sales pipeline.
Prepared pricing, quotes, and Standard Operating Procedures per account such as Jelly Belly, Siemens Transportation, Tower Records, and Cost Plus.
Worked with existing clients to introduce new services, assess current programs and increase sales.
New business development through prospecting.
Institute and comply with Key Performance Indicators throughout West Coast.
Institute Standard Operating Procedures per account for implementation processes and
Operational efficiencies.
BAX Global, Inc., Sacramento, CA 03/02-03/05
Senior Account Executive
New business development with exceeding 115% of budgeted revenues for territory.
Penetrating existing accounts for new business opportunities in local geographical territory.
Worked with existing clients to introduce new services, assess current logistical needs and increase sales.
#2 Salesperson for Western US in 2002 on revenue versus plan.
Secured $1mil account-largest in this local station’s history.
Education
California State University, Sacramento, CA
Bachelor of Arts; Organizational Communications
German School of Mid-Peninsula – German language and German Studies for first born Americans
Various Sales training programs including but not limited to; Sales Negotiations, Speak Easy for Sales, Large Account Management, High Performance Selling, CRM courses, and many more.