Customer Service Property Manager
Resume:
Greer, SC *****
********@*****.***
Gloria Cruz
Objective
Interested in obtaining a position that allows me to apply my current skill sets and gives me the opportunity to gain new ones.
EXPERIENCE
Greenville County School, Greenville,SC Crossing Guard August 2018 - PRESENT
● Cross Children
HKA Enterprises, Duncan,SC Human Resource Generalist May 2018 - June 2018
● Answer Inbound and outbound calls
● Run drug testing and background checks
● Run I-9’s and E-verify
● Translate Spanish calls to English for recruiters Canal Insurance, Greenville,SC Bilingual Customer Service Representative
May 2007 - January 2018
● First point of contact for customers reporting accidents to the insurance company
● Obtain and record all needed information from accident report to create and enter claim into system for the adjusters.
● Translate all incoming Spanish customer’s reports and assist adjusters with business documents translation.
● Retrieve claim reports sent in by customer via our online system
● Assist the Underwriting Department when needed, in contacting customers for insurance policy related matters.
Carolina Crossing / Hickory Ridge Apartments, Taylors,SC Assistant Property Manager
May 2006 - September 2007
● Responsible for all leasing related activities including marketing units, touring units with future residents, and preparing leases for new residents.
● Process all rent payments in computer system, make bank deposits, contact residents about late payments and fees.
● Assisted residents with any complaints, and coordinated repairs needed in units by assigning work orders to the maintenance staff. Churchill at Pelham Apts., Greenville,SC Assistant Property Manager/ Leasing Agent
March 2004 - May 2006
● Responsible for all leasing related activities including marketing units, touring units with future residents, and preparing leases for new residents.
● Process all rent payments in computer system, make bank deposits, contact residents about late payments and fees.
● Assisted residents with any complaints, and coordinated repairs needed in units by assigning work orders to the maintenance staff.
● Responsible for creating all letters and notices needed to communicate to residents upcoming events and property news.
EDUCATION
Lincoln West High School, Cleveland,OH
References
Available upon request.
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