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Customer Service Manager

Location:
Kimberley, Northern Cape, South Africa
Posted:
September 19, 2018

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Resume:

CURRICULUMVITAEOFTHANDIWEWINIFREDNATI

PERSONALDETAILS

Surname :Nati

Firstnames :ThandiweWinifred

Residentialaddress :33TinkersPlace

:SummerGreens

:Milnerton,7441

:CapeTown

Contactnumber :(cell)078*******

Emailaddress :ac63x8@r.postjobfree.com

Identitynumber :810**********

Dateofbirth :13July1981

Gender :Female

Martialstatus :Married

Nationality :SouthAfrican

Homelanguage :Xhosa

Other :English,AfrikaansandTswana

Criminalrecord :None

Interests&hobbies :Reading,Music,Acting,Modelling,Travelling QUALIFICATIONS

Highschool :HomevaleSecondary(Kimberley–NorthernCape) Grade :Grade8–Grade10

Year :1996–2000

College :KimberleyTechnicalCollege

Course :N2BusinessAdministration

Year :2001

LastschoolAttended :ABETWesternCape

Highestgradepassed :IsibaneadultcentreABET

:Grade12

Year :2011

Subjects :Economics,businesseconomics

:Accounting,Afrikaans

:Englishandcriminology

Course :6months

TERTIARYEDUCATION

Nameofinstitution :NorthlinkTygerbergCampus

Qualification :NationalSeniorCertificateN4

Year :2016-Currently

Qualification :Financialmanagement

Year :Currently

WORKEXPEREINCE

Nameofcompany :Truworths

Position :Customerservicecashier

Manager :CharleneDucan

Year :2006-2008

Contactperson :CharleneWilson

Contactnumber :021*******

Duties :CustomerService/Cashier

Nameofcompany :DischemPharmarcy

Position :Cosmeticconsultant

Year :2010–2012

Contactperson :MiristsaOppelt

Contactnumber :021*******

Duties :Cosmeticconsultant

Nameofcompany :TheFoschiniGroup(TFG)

Position :CreditAdvisor

Year :2012–2016

Manager :MartinNel

Supervisor :PetraStadler

Contractnumber(Martin):021*******

Contactnumber (Stadler) :021*******

Duties :

Collectingoutstandingdebtsfromcustomerswhoareinarrearswiththeirsaccounts

Rehabilitatingdelinquentsaccounts

Advicecustomersondifferentpaymentplanssuitable

Workingtowardsachievingandindividualandcompanysettarget

Handlinginboundcalls

Makingpaymentsarrangements

Abilitytoworkasteaminachievingtargets

Nameofcompany :Capfin

Position :DataLoanCapturer

Appointmentdate :2016-2017

Contactperson :Busiwe–Hamnca

Contactnumber :073*******

Emailaddress :ac63x8@r.postjobfree.com

Duties :Datacapturer

:Loansprocess

:Customerservices

Nameofcompany :Isilumkorecruitment

Position :Receptionist/Switchboard(GPS)

Duties :Switchboard,welcomingguests,photocopies,

emails

Emailaddress :ac63x8@r.postjobfree.com

Contactnumber :082*******

Nameofcompany :FederatedMutualAssurance(FEM)CPT

Position :Receptionist/Switchboardoperator

Duties :Welcomingguests,Datacapturing,photocopies, dataemailing

:generalqueries,preparingboardmeetings,telephonecall and

:messagestaking,goodrelationwithemployersand

management

Contactperson :YoemnaBassier(Claimsmanager)

Contactnumber :021*******/082*******

SKILLS

Goodinterpersonalskills

Highlevelofindependence

Goodcommunicationskills,Ispeakandunderstand6SouthAfricanlanguages

Technicalskills

Motivation

Amapersistentandoutgoingperson,enjoysocializingandmeetingpeopleonadaily basis.Ibelieveinmyselfandaimstowardsmygoal.Iworkhardtoachievemygoalsin ordertobeasuccessfulbusinesswoman.Iwastaughtaccordingtomyexperiencein mylifethatapersonisnevertoooldtolearnnewthingsinlifeandcommunicate. Preparedformychallengesinvariousfieldsinorderstogainexperience.



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