Customer Service Assistant

PAIGE ABERNATHY

*** * *** ***. **** Lake City, Utah 84103

615-***-**** // ********.*********@*****.***

Education

Brigham Young University, Provo, Utah

Bachelor’s Degree, Political Science, 2018

Summary of Skills

Excellent at conducting research and reporting findings

Experience with Adobe Creative Suite programs

Familiar with SPSS and STATA statistical programs

Fluent in Spanish

Professional Experience

Ann Taylor Store Assistant Manager, April 2018 – present

25 hours/week. Help keep track of store finances and make deposits, interview and train new associates, help ensure client needs are met, answer phone calls, put in orders for supplies, help organize and file paperwork

Utah State Legislative Intern, January 2018 – March 2018

40-45 hours/week. Personal assistant to Representative Kay Christofferson; managed his schedule and set up meetings, attended meetings in his behalf and took notes, prepared necessary documents, performed research regarding new bills, answered phone calls and emails in his behalf, created spreadsheets of constituent requests

Onwards Inc. Research Intern, March 2016 – September 2016

15-20 hours/week. Researched information on ethical and effective international development practices, wrote blog posts for Onwards website, contacted universities about the possibility of Onwards Inc. speaking engagements, created spreadsheets regarding university responses and potential speaking dates, responded to emails and phone call from interested universities

Orem, Utah Justice Court Intern, April 2016 – August 2016

20 hours/week. Updated and filed court documents, prepared individuals before meeting with the judge, answered defendant questions and concerns

BYU Political Science Teaching Assistant, August 2016 – April 2018

25 hours/week. Taught and reviewed course material each week, graded papers, tutored students who had difficulty with material, proof-read and edited papers

BYU Independent Study Customer Service Desk, August 2015 – August 2016

25 hours/week. Answered phone calls and emails from customers who needed help with the program, kept track of emails and information through group spreadsheets, helped answer basic technical questions about program set-up, faxed documents and transcripts to universities and high schools, served a liaison between high school counselors and BYU Independent Study

References

Jayson Criddle

Foreign Service Officer

615-***-**** // *************@*****.***

Judge Joe Thompson

Sumner County, Tennessee Circuit Court Judge

615-***-**** // *****.***.********@********.***

Contact this candidate