Raj Khatiwada
*** ***** ***** *****: **********@***.***
Georgetown KY 40324 Phone: 859-***-****
SUMMARY
A self-motivated quality manager with expertise in quality system development
Hands on experience in ISO/TS/IATF 16949, with multiple plants management experience.
Background includes more than 17+ years of experience in development, testing and quality control of automotive vehicle products from concept to production. Have project management and training skills combined with ability with supplier development and experience to work with customer and suppliers successfully.
EXPERIENCE & SKILLS:
17+ years of experience in quality system development, control/assurance, program management,
Hands on experience with Automotive Quality including IATF 16949,, APQP, PPAP, FMEA, SPC, Control Plan, Process Sign-Off, Process & Quality Audits, 8-D.
Program / project Management for new products and new program launches
Problem resolution in Quality and Capacity throughput, timing areas corrective Actions implementation & verification
Supplier evaluation selection performance monitoring, for new & production parts
Experience in Lean manufacturing and Toyota Production system (TPM)
Experience in planning and executing internal and external audits to identify, manage, correct and reduce significant risks / non-compliances
EDUCATION & CERTIFICATION
MBA Business Administration - 2007, Sullivan University KY USA
MS, Industrial Engineering, 1999, Wichita State University, KS, U.S.A
BS, Mechanical Engineering, 1988, Kharkov Automobile Institute, Ukraine
Quality Engineering (NDI) 1994-1995 University of Manitoba, Canada
Diploma Mechanical Engineering 1976-1979 Institute of Engineering, Nepal
Training
Exemplar Global –Certified ISO 9001:2015 Lead Auditor training with AIAG/IATF 16949:2016: Supplier Auditor Certification
Certified internal auditor for ISO/TS 16949
Certified Six Sigma Black Belt (ASQ)
Lean Manufacturing and Toyota Production System (TPS)
WORK EXPERIENCE
Linamar Corporation (Eagle)- Florence, KY 7/16/2017- Present
Automotive –Precision Machining
Quality Manager : (Managing 21 Personnel)
Improve quality performance by enforcing discipline and accountability.
Develop quality system by writing new, revising existing quality procedures aligning with new IATF-16949 quality systems.
Building teams to achieve excellence. Conduct training coaching and mentoring team members finding their strength and weaknesses.
Benchmarking and incorporating best practices from other Linamar locations.
Conducting monthly management reviews. Quality kaizen activities focusing COPQ
Solving customer issues by focusing simultaneously process and systemic issues to prevent future quality complain /rejects.
Building customer relationship constantly communicating and improving customer quality score
Nippon Sheet Glass Company, (NSG Group) Pilkington. 3/15/2013- 7/15/2017
Automotive Glass Manufacturer
Quality Engineer (Supervisor) (Managed 8 Personnel)
Improved performance and developed quality systems in various NSG plants such as Shelbyville IN, Versailles, and Lexington KY.
Lead continuous improvement activities within the facility; managed QMS, Quality Assurance Laboratory, calibration to ensure plant quality systems.
Manage new model introductions (NMI) including customer GM (APQP), Honda PACV.
Develop management review and present to higher management.
Communicate to customer and visit to resolve the quality issues. Achieved GM. BQS certificate for NSG Lexington plant
Webasto Roof System .Lexington KY 07/1/2004-1/15/2016
Automotive Sunroof Systems
Quality Group Leader- Supervised 12 Personnel
Interface with Production, Engineering, Suppliers, and Customer and Corporate departments.
Coordinate Project/parts Engineering Change Instruction (ECIs) and related technical information.
Identify and communicate critical suppliers’ parts, technology and process capability issues by providing the first level of investigation
Provide input to global sourcing decisions and supplier management strategies by providing supplier performance reviews, risk and compliance assessments for existing
Proposed alternative or new suppliers
Serve as a liaison between Webasto sites and suppliers to ensure material specifications are agreed and notification of changes are communicated and managed.
Identify customer complaints, investigate and implement countermeasures and yokoten to other products
Accumulate key performance indicator data (KPI) developing QOS charts and lead the reporting of highlighting the major issues and countermeasures for quick resolutions.
Communicate supplier related issues to internal stakeholders through appropriate escalation processes to ensure stakeholders understand technical, regulatory and quality risks
Review warranty parts return and respond to the customer with corrective actions.
Perform internal audit to coordinate successful ISO, TS external audit achieved FORD Q1 certification for Lexington plant.
Visteon Corporation / Manpower Professionals 3/16/2003 06/30/2004
Quality Supervisor (Managed 7 personnel)
Managed day to day operations of the quality assurance staff by ensuring resources and technology
Established a clean point on supplier and customer related issues within the production area
Developed improve inspection; methods rework procedures to control incoming and outgoing products.
Lead Quality Improvement and Supplier Quality Review meetings for designated suppliers.
Tru-Val Tubing Company /RCO Engineering 01/02/02-03/15/03
Quality Manager- (Managed 4 personnel)
Coordinated auditor selection, policy, and procedure & instruction preparation, implemented and conducted document control and internal audits. Provided training on ISO 9000, QS-9000, ISO 13485 elements and internal audits.
General Motor Corporation / RCO Engineering, Inc., Warren, MI 05/31/00-12/15/01
Supplier Quality Engineer- Managed 11 Suppliers
Technical liaison between Purchasing, Vehicle Engineering., Manufacturing and Suppliers to resolve quality, timing and throughput issues. Participate in Product Development Teams.
Implement / monitor Program Management, Advanced Product Quality Planning (APQP), program readiness, and tool build activities with critical future suppliers.
Approve part qualification (PPAP) activity. Verify and approve suppliers’ quality, capacity, and process readiness (Run@Rate) for new product launches.
Facilitate determination of Root Cause of supplier quality, timing, capacity and throughput problems and co-ordinate/implement effective and timely solutions.
Participate in review / selection of suppliers for new programs through past performance reviews, quality and process audits, and technical reviews.
Continuous Improvement Projects
Sunshade Effort Improvement
Elimination of receiving inspection developing new inspection methods
Established control plan audit to reduce customer PPM.
Improved PPH of various lines reducing direct labor cost
Implementation of Layered Process Audits (LPA)
Developed, training materials and conduct training in following areas.
Basics Blue Print Reading
Geometric Dimension and Tolerance
Problem solving methods (5-Why, CAPA,8-D).
5-S standards and its implementation
Six Sigma Black belt, Green belt & Yellow belt
Training for Quality Technicians and Quality Auditors
Layered Audits and Requirements
Product and Process Data Collection
Development of Tact Time Manual
Development of Quality Communication Systems
Statistical Process Control
Cost of poor Quality
COMPUTER PROFICIENCY:
Windows, Microsoft Office Package, MiniTab. SAP R/3 FI/CO and SAP QM
Language- English, Nepali, Hindi, Russian
Professional Affiliation: Education co-chair ASQ 0911 Lexington Chapter
Senior Member, American Society of Quality
Interest: Community Groups, Travel, Professional Magazines, Newspapers, Sports
Citizenship: United States of America