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Customer Service Manager

Location:
Miami, FL
Posted:
September 19, 2018

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Resume:

Laura J.Rose

***** ** *** *******

Homestead,FL.*3032

786-***-****

ac63uh@r.postjobfree.com

OBJECTIVE:

To obtain a position where i can maximize my management skillst,quality assurance,training

experience,customer service,and able to apply methods used in a sucessful track record

in a retail environment.

TECHNICAL PROFIENCY/CUSTOMER SERVICE

PC and hardware repairsconsisting of knowledge of hardware and operating sysyems,technologies

including installation,diagnostics.

SUMMARY OF QUALIFICATIONS

Results-oriented,hands on professional.Sucessful record of accomplishments in a retail environment

providing excellent customer service,with focus on providing the customer with the highest level of

customer service.

Management Driven accomlishment:OFFICE DEPOT#1IN District

Ten plus years experience in a Retail Environment

EDUCATION

ATI TECHNICAL INSTITUTE

NE 25 Street Miami,fl

Occupational Associates Degree-electronics

Graduated Top of the Class-Honor Student -1997

SOUTHWEST HIGH SCHOOL

Graduated-1994

WORK HISTORY

PAST TO PRESENT

BIG LOTS

Flagler and 87 avenue,miami florida

{01/01/2001-01/01/2005

Customer Service Manager

OFFICE DEPOT

8735 SW 40TH street

{store closed due to remodel

02/12/2005-01/20/2009

OFFICE MAX

8740 SW 40 Street

03/01/2007-03/31/2011

JCPENNY

SOUTHLAND MALL CUTLER BAY

PHONE:305-***-****

03/01/2011-01/31/2012

STAPLES

8559 SW 24 Sst.

phone:305-***-****

TECHNOLOGY SUPERVISOR

FAMILY MANAGEMENT

JANUARY 1,2017-JULY 1,2017

SIGNSMART

Sign Smart Supervisor

July,1,2017 to present



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