Laura J.Rose
Homestead,FL.*3032
**************@*****.***
OBJECTIVE:
To obtain a position where i can maximize my management skillst,quality assurance,training
experience,customer service,and able to apply methods used in a sucessful track record
in a retail environment.
TECHNICAL PROFIENCY/CUSTOMER SERVICE
PC and hardware repairsconsisting of knowledge of hardware and operating sysyems,technologies
including installation,diagnostics.
SUMMARY OF QUALIFICATIONS
Results-oriented,hands on professional.Sucessful record of accomplishments in a retail environment
providing excellent customer service,with focus on providing the customer with the highest level of
customer service.
Management Driven accomlishment:OFFICE DEPOT#1IN District
Ten plus years experience in a Retail Environment
EDUCATION
ATI TECHNICAL INSTITUTE
NE 25 Street Miami,fl
Occupational Associates Degree-electronics
Graduated Top of the Class-Honor Student -1997
SOUTHWEST HIGH SCHOOL
Graduated-1994
WORK HISTORY
PAST TO PRESENT
BIG LOTS
Flagler and 87 avenue,miami florida
{01/01/2001-01/01/2005
Customer Service Manager
OFFICE DEPOT
8735 SW 40TH street
{store closed due to remodel
02/12/2005-01/20/2009
OFFICE MAX
8740 SW 40 Street
03/01/2007-03/31/2011
JCPENNY
SOUTHLAND MALL CUTLER BAY
PHONE:305-***-****
03/01/2011-01/31/2012
STAPLES
8559 SW 24 Sst.
phone:305-***-****
TECHNOLOGY SUPERVISOR
FAMILY MANAGEMENT
JANUARY 1,2017-JULY 1,2017
SIGNSMART
Sign Smart Supervisor
July,1,2017 to present