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Security Officer, Customer Service, Data Entry, Office Administrator

Austin, TX
42,000 annually
September 19, 2018

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Kimberly Andrus

**** **** *** ****** ** *****

Cell Phone: 512-***-****



I am a hardworking and professional individual looking to provide my employer with quality customer service. I have experience with Microsoft Outlook, Word, and Excel but I am not limited to these attributes. I enjoy going to work on time and being a part of the team. I am a friendly and reliable person accustomed to working in a fast pace office environment. I would like an opportunity to provide my professional services and make a long term commitment with our company. Education

Bastrop High School - June 2009

Austin Community College - Fall of 2009-Current

Office Training

Microsoft Outlook, Word, Excel

Switch Board

LENEL Visitor Management Security Systems

Easy Lobby SVM, Dymo Label Writer 450

Data Tracking / Entry

Additional Training

NSC First Aid Course- June 2014 / 2017

NSC CPR Course - June 2014 / 2016

Non-Commissioned Security Officer-August 2012 / 2014 Fire Extinguisher Training- December 2012

Commissioned Security Officer Level III – August 2017/ Current Work Experience

ERCOT July 2014/ May 2018, Facility Access Administrator and Security Officer Coordinate efforts with the Legal Department and HR ensuring the proper documents are completed to guarantee badge issuance protocols are followed. An example is granting CCA area Access upon appropriate approval. Another important responsibility for the position is disabling a Facility Access Badge. Plan meetings with Zone Warden’s informing them of recent changes related to updated Mustering Locations at ERCOT Facilities. This effort leads to a more timely execution of a recent Fire Evacuation Drill. More to my roll was Administration, answering phone calls, filing paperwork, completing needed paperwork in a timely manner, inputting data into the computer, and checking for accuracy. U.S. Security Associates Inc. (ERCOT) April-2012 / July 2014, Security Officer Physical Security of the Executive and Administration Center. Conduct daily duties such as directing visitors and checking them in to their meetings. Perform emergency response and evacuation procedure when needed. Day to day problem solving with deliveries and employees. Operated ERCOT’s main phone line along with acknowledging emails and continuous tracking and maintenance of the matrix report. Jiffy Lube November-2009 / 2010, Vehicle State Inspector Processing State Inspection stickers for incoming vehicles'. Conducted administrative duties such as answering phones, filing, data entry and handling all money transactions for the day. This position required me to complete technical training to obtain state issued certificates.

McDonalds January-2007 / 2009, Cashier

Accurately taking customers food orders while processing the transactions and serving the meal. Continues customer service throughout the day. Required acute multitasking of tender and customers. This was my entry level position into a

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