Steve Batlin
***** ********** ***** ***** ******: 512-***-****
Austin, TX 7 8747 Email: *******@*****.***
Proven single and multiunit restaurant operations professional with a 30+ year history of providing top level sales and bottom line results, while delivering excellence to the Guests. Extensive experience with full-service, catering, and fine dining.
Professional Experience
Delaware North Bergstrom Intl. Airport, Austin, TX 08/2013 to 03/2018
Multi-Unit Department Manager
•Annual Sales Volume: $11.0 Million
•Hired as Assistant Manager promoted to GM of Restaurant Operations for four high volume restaurants
•Managed over 40 employees across 4 restaurants
•Food costs went from 27.7 to 26.0 due to cost controls with more accurate ordering and inventories
•Surpassed planned sales goals for each year,
•Trained and promoted 3 leaders from within my department
Furr’s Fresh Buffet San Antonio, TX 07/2012 to 08/2013
Assistant Manager
•Annual Sales Volume: $2 Million
•Managed over 20 employees
•Recruited by Delaware North for multi-unit position
Café Nightingales (SF Hospital) San Francisco, Ca. 07/2008 to 08/2012
Manager
•Led over 10 employees
•Managed full service restaurant and coffee shop
•Led catering operation both on site and off in a major hospital
Dan McKlusky’s Steakhouse Austin, Texas 07/1988 to 06/2007
General Manager
•Operated two iconic steakhouses leading over 40 employees
•Annual Sales Volume: $6 Million
•Implemented time management system to manage lean & peak periods, reducing labor cost to 21%
•Negotiated and secured vendor agreements that reduced food costs by 2 percentage points, as well as reducing beverage costs by 2 percentage points.
•Increased net income 40% by implementing cost controls and training employees to execute effectively.
Louies 106 Austin, Texas
Limited Partner
Managed 30 employees
Annual Sales volume: $3.5 Million
Introduced a list of over 400 wines from all over the world.
Introduced Austin to the fine dining experience
Created an environment where both state and industry leaders throughout Texas could meet, eat, and change the face of Texas.
Education
University of San Francisco – Business Major