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Customer Service Manager

Location:
St. Louis, MO
Posted:
September 19, 2018

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Resume:

Kenneth Howard

314-***-****

314-***-**** **** Cottage Ave

ac63t7@r.postjobfree.com St. Louis, MO 63113

QUALIFICATIONS SUMMARY

Dependable, reliable, co-operative individual who has worked in diverse situations successfully. Works well with teams or independently to achieve positive results. Strengths include collaboration, likeability, positive attitude, and ability to maintain client relationships.

Customer Engagement – Delivered “highly satisfied” customers feedback to management by creating friendly conversational relationships with building tenants and by providing prompt service with a smile.

Performance Improvement – Helped to maintain an efficient system whereby phone calls are answered quickly, vehicle retrieval improved and customer satisfaction soared.

Collaboration – Frequently identified by co-workers and organization management as a friendly, likeable team player with a good work ethic and great attitude.

WORK HISTORY & EXPERIENCE

Part Time Front Desk Sterling Properties/Mac Properties 2009-Present

Manager John Town Hall/Smoke Master BBQ 2009-2010

Supervisor Heavenly Fish 2006-2015

Receptionist H&R Block/Metropolitan Employment 1995-2001

WORK RELATED SKILLS

Greeting Clients Cash Handling Customer Service Office Organization

MS Word Multi-line Switchboard Typing Skills Various Food Industry

EDUCATION

Vashon High School

Forest Park Community College

Metropolitan Employment Rehabilitation Service

Residential Properties on the job training experiences



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