Los Angeles, CA 90061
Email: M firstname.lastname@example.org
Experienced Administrative Support Professional w orking in fast-paced environment demanding strong organizational, technical and interpersonal skills. Highly motivated, detailed oriented dependable trustworthy individual committed to superior customer service. Confident and poised in interactions with individuals at all levels. Very resourceful in completing projects; able to multi-task effectively. My Strengths
● Excellent organizational and communication skills
● Ability to multi-task fast paced environment.
● Proficient in Word, Excel, PowerPoint and Outlook skills
● Ability to communicate will all levels of Managements
● Strong Relationship building
● Detailed oriented
● Excellent follow-up skills
Create and distribute purchase orders to vendors
Research/resolve receiving discrepancies and invoice issues Proactively maintaining open order status
Review, update, and maintain a variety of Excel reports and databases as required Update and track inventory via ToolWatch (equipment, tool, and material management/ tracking software)
Manage fuel card program by ordering, cancelling, and assisting with all fuel card related issues Assist with fleet licensing and titling
Report accidents to insurance and follow-up to ensure claims are resolved in a timely manner Other duties as assigned.
5/2017 -3/2018 Purolator International-Compton,CA
Client Relationship Representative
Assisting in launching new customer with Purolator internal team by conference calls Resolving customer billing invoices and making sure they are paid monthly. Ensure all commercial invoice attached to freight so it is not delayed.
Keeping track of incoming freight ensuring that all items are received to cross into Canada border Providing customer with customized report to reflects shipment history daily Answering calls that come into the CRR que for shipments shipping within the US and Canada Answering all emails in a timely manner.
Maintain all assigned customer files.
10/2013-5/2017 FedEx Ground-Carson, CA
Processing all outgoing and incoming mail
Monitor main phone line, screening, directing calls and responding to general i nquiries. Processing all terminal invoices and researching any discrepancies Creating and formatting documents.
Assisting the Senior Manager with daily and weekly reports Ordering all terminal supplies and keeping inventory of the items Manage Senior Manager Calendar and travel arrangement 12/2006-7/2012 Fox Broadcasting-Los Angeles, CA
Support to Sales Team and Advertising Agency ensuring that all traffic materials are received and ready for airing
Quickly and effectively resolving any broadcasting challenges, via phone or email communication Maintaining accurate records, researching discrepancies to help with make-goods credits Data Entry of all traffic instructions into Access database Preparing reports to advise sales and co-workers of account status Performing other clerical duties per request
1994-2006 Time Warner Cable- Hollywood, CA
Office of President Rep 1/2003 – 12/2006
Dispatcher 1/2002 – 1/2003
Data Entry Clerk 2/1994 – 1/2002
New Horizon Computer Learning Center Culver City, CA Computer Courses, Jan 2013 - May 2013
Crenshaw High School Los Angeles, CA