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Customer Service Microsoft Office

Newark, NJ
September 19, 2018

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Kellie Chapman



Senior Underwriter with more than ten years experience in the residential mortgage lending business. Attributes includes consistently making and exceeding goals. Prospect, qualify and close deals while maintaining a valuable customer relationship. Detail oriented team player who accepts responsibility while taking the initiative to assist others to get the job done. Excels in a strict deadline oriented environment with a strong knowledge of lending procedures in all 50 states. Authorized to work in the US for any employer and willing to relocate.


DE Certified (Direct Endorsement) - Residential Home Funding, 2009



Desktop Underwriter

Microsoft Office (Word, Excel, PowerPoint)


Residential Home Funding - Parsippany, NJ

July 2015 - March 2018

Senior Mortgage Underwriter

DE/SARS/VA and Conventional loans.

Underwrite FHA/VA loans per guidelines as well as Conventional loans.

Clear all conditions on files to prepare files for closing.

Weichert Financial Services - Morris Plains, NJ

February 2011 - July 2015

Mortgage Underwriter

DE/SARS/VA and Conventional Loans.

Underwrote 3-5 loans per day per HUD/FNMA/VA/FHLMC guidelines.

Cleared all files underwritten to prepare file for closing.

Assist with Post Closing to get loans of our credit line for purchase.

Residential Home Funding - Parsippany, NJ

February 2008 - February 2011

FHA DE/Conventional Underwriter

Underwrite 5-8 loans per day per FHA/FNMA/FHLMC and 203K guidelines.

Clear all conditions on files to prepare file for closing.

Communicate with brokers, title companies, appraisers and Account Executives.

Ranked #1 in wholesale for underwrites per month consistently for 2 years.

Bank of New York/Mellon - New York, NY

November 2007 – January 2008

Junior Lender

Underwrote secured and unsecured lines of credits based on asset portfolio.

Analyzed assets for clients to assess value percentage per guidelines.

Reviewed credit profile on each client.

Washington Mutual/Long Beach Mortgage - Clark, NJ

September 2005 - August 2007

Senior Underwriter

Underwrote 7-15 loans per day per WAMU/LBMC guidelines.

Supervised/Assisted loan processors with clearing conditions while maintaining good customer service.

Counseled Account Executives, staff and Brokers on denials, application process and UW Guidelines.

Ranked second company-wide in production based on number of Underwrites.

Morgan Stanley Dean Witter Credit Corporation - Murray Hill, NJ

November 1997 - September 2005

Senior Underwriter

Preliminary underwrote and decision loans to meet guidelines and recommend stipulations.

Sent pre-approval letters to clients with stipulations.

Manage processors to ensure loans closed in timeframe presented to clients

Handle all issues that arose throughout the process and solved all problems to the client’s satisfaction.

Reviewed and calculated diverse income including corporate and personal tax returns.

Sent loans through Desk Top Underwriting/STRATA to assist with approvals.

Analyzed credit reports, appraisals and title reports.

Assisted Regional Coordinators build and maintain Financial Advisor relationships.

Assisted Financial Advisors to help their clients through their loan process.

Mediated communications between our Loan Service Center and Financial Advisors.

Handled problem situations with Financial Advisors before complaints arose.

Coordinated and scheduled meetings/training seminars with Regional Coordinators and Financial Advisors.


Available Upon Request

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