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Medical Assistant Customer Service

Columbus, Ohio, United States
September 19, 2018

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Address: *** ******** **. ************ ** 43147

Contact: 614-***-****


Professional Summary

To acquire a position, where I can utilize my education background, professional experiences, strong organizational, analytical and problem solving skills to gain further experience as a medical team professional


Associate of Business Columbus State Community College - 85 credit hours Columbus Campus

GXMO Certificate

Certified Medical Assisting


The Bradford School - Graduate 2007 DIPLOMA

Columbus OH

Certified Medical Assistant

GPA 4.0

High School Franklin Heights High School - DIPLOMA: Advanced 1999 Columbus OH

Average GPA 3.7

Academic Activities

Honor Roll

Professional Experience

Office Assistant CGMA Liquidations - April 2014 to July 2018 Columbus OH

Buy Sell Trade

Small Online Business


Key Responsibilities

• Managing Emails

• Time Management

• Perform Human Resource Duties

• Supply Management and Ordering

• Inventory Control

• Budgeting

• Attention to Detail and Accuracy

• Customer Service

Head Certified Medical


Pain Management - August 2012 to January 2014

Columbus OH

Zangmeister Center

Dr. Gladstone McDowell

Key Responsibilities

• Assisted physician in surgery and minor procedures

• Scheduling outside tests or procedures and obtaining prior authorization

• Performed injections, X-rays, C-arm

• Trained and assisted new employees

• Responsible for all medical, lab, and office supplies

• Triage Action Plans

• Prescription Request and Refill

• Obtain patient information, medical history, vitals

• Explain in detail preoperative and postoperative instructions

• Preparation of medical charts, general reception filing, clerical duties

• ICD-9


Certified Medical Assistant Bosley - March 2009 to August 2012 Dublin OH

Dr. Krenitsky

Hair Restoration

Surgery Technician

Key Responsibilities

• Maintains the strictest standards of sterile technique before and during surgery

• Assist surgeon with their gown/gloves to maintain sterile environment

• Checks patient charts, reaffirms the patients identity verifying surgery with consent

• Providing post operative instructions to patient

• Ensure all questions are answered accurately in detail from patient

• Ability to work under a microscope in sitting position to dissect tissue

Key Qualification

Great written and verbal communications skills, organizational skills, and attention to detail.

High level of motivation, initiative, and perseverance. A strong sense of and respect for confidentiality involving clients and employees.

Demonstrated experience and proficiency using Power Point, CPT, ICD-9, EMR, Google Drive, Excel, Microsoft Word, Outlook References

Dawn Swinney (cell) 614-***-****

Bosley:Clinical Coordinator


Tracy Harper

Office Mgr


Michele Harris

Customer Services Rep


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