Customer Service Manager

ROBIN BHATTI

*, ** ******* ***, ******** park, AB, T8A5T3 365-***-****

***********@*****.***

To find employment which enables me to use my experience in both marketing and business to find creative solutions in increasing revenue generation and sales.

EXPERIENCE

DECEMBER 2016 – AUGUST 2018

ASSISTANT MANAGER, Popular Pizza

Manage Inventory and order food and beverage, equipment and supplies.

Oversee food preparation and overall presentation of food.

Ensure employees comply with health and food safety standards and regulations.

Schedule staff hours and assign duties.

Maintain payroll records.

Establish standards for personnel performance and customer service.

EDUCATION

JANUARY 2017 – APRIL 2018

BUSINESS GENERAL, st. lawrence college

Accounting and finance

Operations and distribution

Business information systems and technology

Project management

Human resources and labour

Marketing

SKILLS

Communication skills: able to restfully interact with employers, colleagues or clients as well as engage with people on phone, in person or via email.

Decision making: learn repeatable strategies and a framework for effective decision making.

HRIS: Efficient in operating HRIS to handle payroll.

Critical thinking: think critically about today, strategically about future and tactically about the next steps.

Problem solving: learn a process for problem solving that includes action planning so that you can get to best possible situation.

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