Manager Store

scott o’connor

Chesapeake, VA ***** 757-***-**** ***************@*****.***

Objective

Successful, friendly, energetic, quality-focused Food Service Management Professional with 15+ years'

experience toward maximizing an employer's productivity and profitability. Top-performer with the talent to make

decisions which reflect positively on corporate success, well-being, and client satisfaction. Integral leader who

provides quality staff recruitment that encourages low turnover rates and high levels of company loyalty. Excellent

communicator who can plan, delegate, and complete multiple assignments within fast-paced, deadline-driven

environments. Ambitious self-starter who demonstrates superior attention- to-detail and sharp problem-solving

skills

Skills Profile

- Recognized for excellence in job performance with Pizza Hut’s "Rookie Manager of the Year” Award.

- Recognized for Papa Johns “Best Profit” store of the year.

- Achieved “Top 10 in Score Card” status for two consecutive years in competition of over 1500 stores.

- Earned “Highest Profit in Virginia” Award.

- Training manager for new employees.

- Operated a specialized school lunch program for 32 schools.

- Managed a $1.5 million store.

- Successful store manager for four Pizza Hut stores and three Dominos stores.

- Excellent ability to perform basic math, including calculation of fractions, percent and ratios; read

technical information, compose a variety of documents and facilitate group discussions; and solve

practical problems.

- Excellent interpersonal skills and ability to motivate staff to higher achievement.

- Course work in Business, Restaurant and Hotel Management.

Employment History

Store Manager, Papa Johns 2015 Present

Chesapeake, VA

- Managed site operations for the purpose of providing safe and efficient food services.

- Ensured compliance to all local, state and Federal regulations.

- Prepared financial reports and facilitated purchase as per policies.

- Analyzed daily requirements and prepared food accordingly.

- Managed all cash receipt reports and signed invoices.

- Built sales forecasts and schedules to reflect desired productivity targets.

- Coordinated with team and designed continuous improvement activities.

- Monitored inventory and recommended ways to reduce waste.

- Maintained neat and clean work area at all times.

- Certificate in Food Handling and Safety.

- Increased weekly revenue.

- Optimized profits by controlling food, beverage and labor costs on a daily basis.

- Managed and operated Papa Johns’ mobile event trailer to multiple local events throughout the year.

scott o’connor

Chesapeake, VA 23322 757-***-**** ***************@*****.***

scott o’connor

Chesapeake, VA 23322 757-***-**** ***************@*****.***

Store Manager, Pizza Hut 2009 2015

Chesapeake, VA

- Managed site operations for the purpose of providing safe and efficient food services.

- Ensured compliance to all local, state and Federal regulations.

- Prepared financial reports and facilitated purchase as per policies.

- Analyzed daily requirements and prepared food accordingly.

- Managed all cash receipt reports and signed invoices.

- Built sales forecasts and schedules to reflect desired productivity targets.

- Coordinated with team and designed continuous improvement activities.

- Monitored inventory and recommended ways to reduce waste.

- Maintained neat and clean work area at all times.

- Certificate in Food Handling and Safety.

- Increased weekly revenue by 12 percent.

- Optimized profits by controlling food, beverage and labor costs on a daily basis.

Store Manager, Domino’s Pizza 2005 2009

Virginia Beach, VA

- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.

- Scheduled and directed staff in daily work assignments to maximize productivity.

- Continually monitored restaurant and took appropriate action to ensure food quality and service

standards were consistently met.

- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest

interactions.

- Managed accounts payable, accounts receivable and payroll.

- Developed and maintained exceptional customer service standards.

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