Customer Service Sales
Resume:
Carmen O’Farrell
Mobile, Al 36608
*******@*******.************.***
OBJECTIVE: A very detail oriented, proactive professional with experience in sales and customer service. Articulate, effective communicator with thorough knowledge using Microsoft Office and the following POS systems:
Squirrel
Restaurant Manager
EDUCATION: Bachelor of Science- Health Care Management, December 2017
Minor- General Management
University of South Alabama, Mobile, Alabama
RELEVANT
COURSEWORK: Management Theory Organizational Communication
Finance Human Resource Management
First Aid/CPR Issues and Trends in EMS
EMPLOYMENT
EXPERIENCE: Half Shell Oyster House, Mobile, Alabama Bartender/ Server
Cooperate in a team structure
Multitask in high pressure, fast-paced environment
Certified Trainer
Implement and help reinforce server standards
Trained at least 15 new hires
Expeditor
Ensure quality, time and temperature control for food
Coordinate food runners
Organize plate presentation
Wilsons Leather, Gulfport, Mississippi Sales Associate
Received 100% on customer service satisfaction surveys
Assisted store manager with inventory
Shift Leader
Supervised team of 2-4 sales associates daily
Packed and shipped merchandise to other stores
Efficiently achieved daily/quarterly sales goals
Tracked store sales for corporate reports
Volunteer
Work: Little Sisters of the Poor
Awards/Accomplishments:
National Incident Management System Certificate, FEMA
National Response Framework Certificate, FEMA
Introduction to the Incident Command System Certificate, FEMA
ICS for Single Resources and Initial Action Incident Certificate
Applying ICS to Healthcare Organizations Certificate, FEMA
CPR/AED/First Aid Certification, American Heart Association 2018
Recognized by corporate for providing excellent customer service
*References available upon request
Contact this candidate